Try these solutions if you experience a problem between OmniPage Pro and your scanner or if you receive a scanner error message when you launch OmniPage Pro.
Make sure OmniPage Pro supports the scanner with your version of Windows 95, Windows 98, Windows 2000, or Windows NT.
A list of tested scanners is provided in the Scanner Setup Notes. If your scanner is not listed, call your scanner manufacturer to find out if it is supported.
Make sure Caere Scan Manager is installed and that the correct scanner is selected as the default. See Setting Up Your Scanner more information.
Make sure your scanner is connected, compatible with your system, and runs with the software provided by the manufacturer before you use it with OmniPage Pro.
Make sure your scanner is turned on and connected securely.
Scanner drivers must be loaded at startup. Turn your scanner off and on and then restart your computer.
Make sure you have installed the appropriate scanner driver. Choose Scanner Setup Notes in OmniPage Pro's Help menu for more information.
Make sure the scanner is not in use by another application.
Uninstall and then reinstall the Caere Scan Manager.