Caere tests all scanners that are currently available to make sure they are compatible with OmniPage Pro. However, if you purchase a scanner that was released after OmniPage Pro or is a much older model, it may not be listed in the Supported Scanners list in Caere Scan Manager. Use Caere Scan Troubleshooter to set up a scanner that is not listed in Caere Scan Manager.
You may also want to refer to the Caere Scan Troubleshooter if you are experiencing problems using your scanner with OmniPage Pro.
NOTE: Make sure your scanner works properly outside of OmniPage Pro before using Caere Scan Troubleshooter.
Caere Scan Troubleshooter asks you questions about the problems you are having and changes the scanner settings to fix those problems. Start Caere Scan Troubleshooter by choosing it from the Help menu of either Caere Scan Manager or OmniPage Pro.
If your scanner is one of the scanners tested by Caere, the scanner settings have already been optimized to work with OmniPage Pro. Using Caere Scan Troubleshooter is not recommended. Refer to the Scanner Setup Notes for more Scanner information.