Cyberspace HQ offers fee-based priority help for customers that do not wish to use our ServiceTraq system for support at a rate of US$150.00 per hour, with a half hour minimum. Fee based support also covers basic issues like training.
In order to receive this level of support, please call our sales department at 818-593-4900 and tell the operator that you are seeking fee-based technical support. Be sure to have your credit card ready. One of our staff will issue you a technical support ticket number and arrange an appointment or put you in contact with a support representative immediately.
Please note that our sales people cannot provide support, nor can they transfer you to the support department without a ticket number. The only way a ticket number can be generated is directly by online technical support through ServiceTraq, or through an order for fee-based support.