How to report spam

 

MailWasher Pro allows you to report back to Firetrust your unwanted mail. Firetrust staff verify that the message is spam, and then add it to the FirstAlert! database. This means that other users of MailWasher Pro who check their mail against FirstAlert! have these messages automatically removed or marked for deletion.

Before you can report email, you must have a FirstAlert! account number and password, which is unique to you. For more information and to find out how to do this, see FirstAlert! Account Setup.

 

Complete the steps below to report spam.

 

Step

Action

1

In the MailWasher Pro message table, select the Report checkbox next to the message(s) that you want to report.

 You can also select the required message, and use the keystroke R, or select Email > Mark for reporting, or right mouse click and select Mark for reporting to report an email.

2

Click  to report the selected messages.