Qbik
are the Authors Publishers and the primary point of contact for WinGate.
However, if you purchased WinGate from an authorized reseller then you
should contact the reseller for personal support (click
here to search for authorized resellers).
Technical
support for WinGate is provided by Qbik. Support options are listed below.
- Email Support - Free email technical support. A technician
will respond within two business days.
- Knowledge Base - Library of informational articles and
instructions developed by Qbik technicians.
- Setup Guides - Basic instruction guide includes tips
to get started and some of the most modern configurations.
- FAQ - Frequently asked questions.
- Top 10 Issues - Top ten most common issues experienced
by customers and corresponding solutions.
- User Forums - Discussion forum offering peer-to-peer
support.
- Release Notes - Product release notes.
- Online Manuals - Product user manuals.
Reseller Purchases:
Users who purchased their copy of WinGate from an official reseller will
be referred back to them to support.
For information about official resellers, or to locate a reseller near dee
you, visit http://www.wingate.com
Seller and Reseller Enquiries:
Sales questions (of a non-technical nature) relative to WinGate should
be directed to sales@wingate.com.
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