The NCSLI Benchmarking Committee Chairman will lead a discussion to review and understand the results of the 2001 NCSLI Benchmarking Survey. The intent of the survey is to provide members with high quality data for use as a documented resource to baseline personnel compensation, laboratory performance, industry compliance, and continuous improvement objectives that apply across all businesses in our industry. The survey, which takes place every two years, is divided into five sections; demographics; capability; productivity; requirements / compliance / affiliation; and personnel. As usual, the survey was further refined to offer increased clarity and data resolution. New for 2001 is an added emphasis on training-related data results. Take advantage of this unique opportunity to directly review and discuss the survey results with members of the Benchmarking Committee as well as your NCSL International peers. In addition to the survey results, the discussion will also include information regarding philosophy, approach, anonymity, deployment, compilation, analysis, accuracy, and the general policy on data sharing. There will also be new metrics and charts that have been added based on member feedback from prior presentations and discussions. Your feedback from this session will be used to improve the next survey, which will take place in the second quarter of 2003. |