About System Information

System Information collects your system configuration information and provides a menu for displaying the associated system topics. Support technicians require specific information about your computer when they are troubleshooting your configuration. You can use System Information to quickly find the data they need to resolve your system problem.

System Information displays a comprehensive view of your hardware, system components, and software environment. The information is organized into three categories: Resources, Components, and Software Environment.

• The Resources view displays hardware-specific settings, namely DMA, IRQs, I/O addresses, and memory addresses. The Conflicts/Sharing view identifies devices that are sharing resources or are in conflict. This can help identify problems with a device.
• The Components view displays information about your Windows configuration. This category is used to determine the status of your device drivers, networking, and multimedia software. In addition, there is a comprehensive driver history, which shows changes made to your components over time.
• The Software Environment view displays a snapshot of the software loaded in computer memory. This information can be used to see if a process is still running or to check version information.

Depending on the individual topic, you may be presented with a choice of basic, advanced, or historical system data.