Troubleshooting > Troubleshooting printing > File-specific printing problems |
![]() ![]() ![]() |
File-specific printing problems
If you suspect a printing problem is caused by a file, try these techniques:
![]() |
Turn the printer off for a few seconds, turn it back on, and then print again. |
Sometimes a document will exhaust a printer's memory. Restarting clears the printer's memory and is often all it takes to print a document. |
|
![]() |
Fix corrupted files. Try copying everything in the document into a new document to create a clean document structure. Then, try printing again. |
![]() |
Move complex elements to a non-printing layer to isolate them and try printing again. |
![]() |
Print selected objects only to isolate them. Repeat this process until you determine which object causes the printing problem. |
![]() |
Print the file to disk as a PostScript or PCL file. |
Manually download the file to the printer using the Copy command to copy the file to a printer port (Windows) or a utility such as LaserWriter (Macintosh).
![]() ![]() ![]() |