Troubleshooting > Troubleshooting printing > Output quality problems

 

Output quality problems

Follow these suggestions if imported bitmap images, or PostScript or TrueType fonts do not print correctly:

If an imported TIFF or other bitmap image prints incorrectly, the image may not have been correctly linked.

For black-and-white images, an incorrect printer resolution setting may have caused a moiré pattern.

An incorrect halftone screen setting in the Halftones panel or in the Separations panel in the Print Setup dialog box may be preventing you from printing enough levels of gray to create a visually convincing halftone.

The TIFF may have been saved with compression before it was imported.

If a font is substituted for a downloadable PostScript font, do the following:

Confirm that the printer or outline font is in the correct location.

Test to see whether the font downloads correctly either from a simple illustration or from another application.

Verify that you are using the recommended version of the printer driver for your printer.

If TrueType fonts print incorrectly, a PostScript font with the same name may be installed in the printer.

When you print a document containing a TrueType font to a printer containing a PostScript font with exactly the same name, the printer uses the PostScript version.

To avoid this problem, use the same version of the font on your computer that is installed in the printer.

In Windows, another type manager may be substituting a font; you should disable all other type managers.

To disable all other type managers in Windows:

Click the Start button and choose Settings > Printers. Highlight the selected output device, choose File > Properties, and click the Font tab to choose how to override the Windows font substitution table.