Troubleshooting > Contacting Technical Support > Contacting Macromedia

 

Contacting Macromedia

For Customer Service: call 800-470-7211.

For Sales: call 800-288-4797.

Source & Center: call 800-396-0129 or 415-252-7999.

Contact Source & Center for training, consulting services, purchasing Priority Access Technical Support, referrals for multimedia development, referrals to Macromedia Authorized Graphics/Imaging Centers (MAGIC), and to user groups and authorization programs for trainers, developers, and service bureaus.

Macromedia International User Conference: call 415-252-7999.

Success Stories. If you've used FreeHand 10 to produce award-winning, highly visible, extremely cool artwork, let us know. We post select success stories on our Web site. Send your story to:

pr@macromedia.comfax: 415-626-1502 http://www.macromedia.com/

Contacting Technical Support

Technical Support fax for FreeHand, Fireworks, and Fontographer: 972-680-0535

Technical Support phone: 415-252-9080Technical Support fax: 415-703-0924Macromedia, Inc.600 Townsend StreetSan Francisco, CA 94103

For additional help, contact the Macromedia office in your area:

Macromedia Europe (UK & Benelux)

Pyramid HouseEast Hampstead RoadBracknellBerkshireRG12 1NS England, UK

Tel: 44 13 4445 8600 Fax: 44 13 4445 8666E-mail: europe@macromedia.com http://www.macromedia.com/uk/

Macromedia Latin America

600 Townsend StreetSan Francisco, California 94103

Tel: (415) 252-2000Fax: (415) 626-0554E-mail: latinamerica@macromedia.com http://www.macromedia.com/la/

Macromedia Northern Europe (Germany, Austria, Switzerland & Eastern Europe)

Gewerbepark 6 A.D. Donau93333 NeustadtGermany

Tel 49 9 4459 5490Fax 49 9 4452 1908 http://www.macromedia.com/de/

Macromedia Southern Europe (France, Spain, Italy, Middle East and Africa)

Centre d'affaires ACTE41/41 bis Avenue de l'EuropeBP 26478147 Velizy CedexFrance

Tel: 33 134 58 23 40Fax: 33 134 58 23 44 http://www.macromedia.com/fr/

Macromedia Scandinavia

Bergkallavagen 31 D192 27 SollentunaSweden

Tel: 46 8 754 04 54Fax: 46 8 754 97 30

Macromedia Japan

2F Deer Plaza Akasaka4-3-28 AkasakaMinato-kuTokyo 107, Japan

Tel 81 3 5563 1980 Fax 81 3 5563 1990E-mail: japan@macromedia.com http://www.macromedia.com/jp/

Macromedia Asia Pacific

1 Princess St., Suite 207Kew, VictoriaAustralia 3101

Tel 61 3 9853 0900Fax 61 3 9853 0600E-mail: asiapacific@macromedia.com http://www.macromedia.com/ap/