Reporting Problems With send-pr

send-pr version 3.01

February 1993

Jeffrey M. Osier
Cygnus Support

Copyright © 1993 Free Software Foundation, Inc.

Permission is granted to make and distribute verbatim copies of this manual provided the copyright notice and this permission notice are preserved on all copies.

Permission is granted to copy and distribute modified versions of this manual under the conditions for verbatim copying, provided also that the entire resulting derived work is distributed under the terms of a permission notice identical to this one.

Permission is granted to copy and distribute translations of this manual into another language, under the above conditions for modified versions.


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Overview

This manual documents send-pr, which uses electronic mail to submit support questions and software bugs to a central site. No piece of software is perfect, and software organizations understand this; send-pr is designed to allow users who have problems to submit reports of these problems to sites responsible for supporting the software in question, in a defined form which can be read by an electronically managed database.

send-pr is part of a suite of programs known collectively as GNATS, the GNU Problem Report Management System. GNATS consists of several programs which, used in concert, formulate and partially administer a database of Problem Reports, or PRs, at a central support site. A PR goes through several states in its lifetime; GNATS tracks the PR and all information associated with it through each state and finally acts as an archive for PRs which have been closed.

Because send-pr exists as a shell script and as an elisp file for use within GNU Emacs, it is quite portable. It can be used from any machine on your network which can run a shell script and/or Emacs.

Throughout this manual, the personal pronouns you and your refer to the originator of the Problem Report.

The GNATS utility suite is currently at version 3.01.


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Index

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Index Entry  Section

F
foreword to send-pr Overview

I
introduction to send-pr Overview

O
overview to send-pr Overview

V
version 3.01 Overview

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Table of Contents


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