You can create a Help system for just about any type of online document you can think of. With the availability of the Internet and intranet, the possibilities are limited only by your imagination. Here are just a few examples:
Application assistance. This is probably the most familiar use of Help. Software applications usually come with a built-in Help system to provide its users with assistance and instructions when using the application. Often, these Help systems include context-sensitive Help - or information specifically designed to help you understand or use a specific feature or function of the application.
Tutorials and computer based training. Online training can cut costs and allow individuals to learn at their own pace on their own schedule. Tutorials and computer-based training allow individuals to interact with an application in a controlled, safe environment. This type of Help can teach general techniques, features, or capabilities of a product or application.
Manuals and handbooks. Because of the rapid publishing and cost benefits, many companies are placing their manuals and handbooks online - user guides, employee manuals, policy and procedure books, human resources handbooks, standards and practices, and more. It allows companies to become more paper efficient and provides more timely updates. Instead of recalling and shredding manuals, you simply provide the updated Help system.
Online books. There's a wide range of online books now available - everything from cookbooks to "how to" books to published fiction to travel guides. Help systems are an easy and efficient way to package and publish online books because they broaden the scope and range of books. Online books can be interactive. They can easily incorporate images and multimedia. They can be updated immediately. And they reduce costs and publishing time.
Sales and marketing materials. More and more, companies and individuals are using Help systems for sales and marketing materials. They're publishing everything from up-to-the-minute in-house sales reports to newsletters, brochures, catalogs, company profiles, and product demonstrations.
Catalogs and price lists. Another great way to use a Help system is to provide catalogs and price lists. Users can browse the catalog, see and hear the merchandise, and purchase immediately.