Getting help


    There are a number of ways to get the help you need in GoLive CS. The following three tables can help you find specific resources related to GoLive features, training resources, and support.

    Finding Help for GoLive features

    If you . . .

    Try this . . .

    Want information about installing GoLive

    · Insert the Adobe GoLive CD into your CD drive, and follow the on-screen installation instructions (you cannot run the GoLive application from the CD).

    · See the HowToInstall file on the Adobe GoLive CD.

    Are new to GoLive and want an overview of tools and features

    · Browse through the information in Working with Adobe GoLive for information on specific tasks.

    · Choose Help > GoLive Help. Then select "Looking at the Work Area" from the links on the Contents tab.

    · Move the pointer over a tool or button to display the tool or button name.

    · Try the beginning tutorials in GoLive Help.

    Are upgrading from a previous version of GoLive

    Go to the "What's New in GoLive CS" chapter to get an overview of new features, or see the NewFeatures.pdf file in the GoLive application folder for more detailed information.

    Are looking for detailed information about a feature

    In GoLive Help, use the index, or search for the feature.

    Want information about authoring QuickTime or SMIL files.

    See the Adobe GoLive CS Multimedia Authoring Guide (English only) in the GoLive section of Adobe Studio at www.studio.adobe.com.

    Want a complete list of keyboard shortcuts

    Look at the Keyboard Shortcuts.

     

    Finding GoLive training resources

    If you . . .

    Try this . . .

    Want to obtain in-depth GoLive training

    · See the tutorials on the Adobe Studio Web site at www.studio.adobe.com.

    · Browse the Adobe Press materials at www.adobepress.com (English only), and the available training resources at www.adobe.com/support/training.

    · For step-by-step lessons, consider the Adobe Classroom in a Book series.

    · For in-depth reference information, consider the RealWorld series.

    Are looking for background information on Web design

    See the Adobe Press section of the Adobe Web site at www.adobe.com/misc/books.html.

    Want information about using third-party products provided with GoLive

    Look in the Partners folder on the Adobe GoLive CD.

    Want information about extending the functionality of GoLive

    Look at GoLive Extensibility.

    Want to access the Developer Knowledgebase or software developer kits (SDKs)

    See the Adobe Solutions Network (ASN) section of the Adobe Web site at http://partners.adobe.com/asn/golive/ (English only).

    Want information about becoming an Adobe Certified Expert

    Visit the Partnering with Adobe Web site at www.partners.adobe.com. Certification is available for several different geographical regions.

    Want training from an Adobe Certified Training Provider

    See the Training page of the Adobe Web site at www.adobe.com/misc/training.html

     

    Finding support for GoLive

    If you . . .

    Try this . . .

    Want customer or technical support

    · Refer to the technical support card provided with your software.

    · See the Adobe GoLive support page at www.adobe.com/support/products/golive.

    · Read the ReadMe file installed with GoLive for information that became available after this guide went to press.

    Want answers to common troubleshooting questions

    Search the Adobe Support Knowledgebase and GoLive Top Issues at www.adobe.com/support/products/golive.

    Want to register your copy of GoLive

    · When you first start GoLive, you're prompted to register online. Fill out the form, and then submit it directly or fax a printed copy.

    · Fill out and return the registration card included with your software package.

    · Access the online registration form at any time by choosing Help > Registration.

    Want access to a multitude of GoLive specific information, such as downloads, updates, patches, plug-ins, and links to user forums

    Visit the GoLive pages on Adobe Studio at www.studio.adobe.com.