Starting the System Service Layer

To be able to start the ToCoM Desktop, and configure your telephony integration, and to be able to use the Desktop, CallWatch, and Workflow programs, the ToCoM Message and Workflow Services must be started.

To start these services, follow these steps:

You can check that the Workflow Service has initialised correctly on your server.

Don't worry if you haven't set up an e-mail account, or operator e-mail logging yet. This can be set up later – see the Workflow Management Console User's Guide for details.

The ToCoM support services are now active.


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