PreviousNext

I forgot the administrative password

If you forget the password assigned to the Contribute website administrator, you can reset the password by deleting the shared settings file from the website and creating a new shared settings file.

Note: If you delete the shared settings file, all of the group permissions you have previously created are lost; you must set up those permissions again.

To delete the shared settings file:

  1. Connect to the server, either by mounting it on your desktop or by logging in to it (using an FTP client, telnet, SSH, or similar software).
  2. Note: You can’t perform this procedure from within a web browser.

  3. On the server, open the root folder of your Contribute website, then the _mm folder that’s inside the root folder.
  4. A typical Windows directory path for the _mm folder might be:

    \\myServer\wwwroot\mySite\_mm

    A typical UNIX directory path for the _mm folder might be:

    /<path_to_the_web_server_doc_root/mySite/_mm/

    The shared settings file is an XML file (labeled contribute.xml) in the _mm folder.

  5. Delete the shared settings file.
  6. Using Contribute, select Edit > My Connection (Windows) or Contribute > My Connection (Macintosh), select the website whose shared settings file you deleted, and click Edit.
  7. Verify the Connection Wizard settings. When you are prompted to become the administrator for the website, select Yes, and enter a new administrator password.

  8. Enter and confirm the new password and click OK.
  9. When you have redefined the website connection, you will be asked whether you want to administer the website. Click Done or proceed to administer the website.

  PreviousNext