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If you are unable to navigate to the next screen of the Connection Wizard (Windows) or Connection Assistant (Macintosh), you may have entered the connection information incorrectly. Verify that you have entered the correct website address URL, server name, user name, password, and network path. If these items are correct, verify that the website is online using your computers web browser.
For more information, see Creating a connection with the Connection Wizard or Assistant.
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