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Clicking the Edit button displays an error message

The user may not have proper read/write permissions on the server to edit the page, or the shared settings file may be corrupt or changed.

To learn how to check the server’s folder permissions, refer to the documentation supplied with the server operating system.

If the server’s read/write permissions are properly set, you may have a corrupt shared settings file. If this is the case you must delete the shared settings file from the web server and create a new shared settings file.

To delete the shared settings file:

  1. Connect to the server, either by mounting it on your desktop (Macintosh) or by logging in to it (using an FTP client, telnet, SSH or similar software).
  2. Note: You can’t perform this procedure from within a web browser.

  3. On the server, open the root folder of your Contribute website, then the _mm folder that’s inside the root folder.
  4. A typical Windows directory path for the _mm folder might be:

    \\myServer\wwwroot\mySite\_mm

    A typical UNIX directory path for the _mm folder might be:

    /myServer/webServer/mySite/_mm

    The shared settings file is an XML file (named contribute.xml) stored in the _mm folder.

  5. Delete the shared settings file.
  6. Using Contribute, select Edit > Administer Websites, and then select the website whose shared settings file you deleted.
  7. A dialog box appears informing you that the website has no administrator and asking whether you want to become the administrator for the website. Click Yes to become the website administrator.

  8. You are asked to enter an administrator password.
  9. Enter and confirm the new password, and click OK.

    The Administer Websites dialog box appears.

  10. Click Done or proceed to administer the website.

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