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Connection Wizard can’t locate the remote folder

When you enter FTP or SFTP connection information into Contribute, the Connection Wizard verifies that the FTP folder is the same folder that contains your website’s files. If these folder paths don’t match, Contribute is unable to write to the page displayed by your browser. For this reason, your FTP folder must have proper read/write access.

On Unix servers, such as Apache, public-read bit is set for files and public-execute bit is set for web directories.

To ensure that the website and FTP folder are the same, Contribute uploads a temporary file using the FTP host information you provide. The Connection Wizard uses the website’s address to "guess" the FTP path. Contribute then attempts to read the temporary file through HTTP using the web address you provided. If Contribute succeeds in locating the temporary file, the paths match, and the Connection Wizard creates the connection.

If the paths don’t match, the Connection Wizard prompts you for the correct FTP path, because Contribute was unable to guess the path.

To ensure that you are entering the correct FTP path, use the Connection Wizard’s Browse button to locate and select the FTP folder. If the path to the folder is correct, ensure that the folder has the proper read/write permissions for the user. If you are creating an anonymous FTP account, the server must be configured to support delete, rename, and overwrite privileges for the anonymous user.

To learn how to check your server’s FTP and folder permissions, refer to the documentation supplied with your server operating system.

If you want to give specific permission groups access to subfolders of a read-only FTP root, you can do one of the following:


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