If you encounter a problem while running FileRestore, determine if the problem is reproducible, and if so how. Please have the following information available when you contact Winternals technical support:
The version of FileRestore you are running, including
Operating system on which you are running FileRestore.
The actions that lead to the problem.
Your FileRestore license number.
You can contact technical support by sending e-mail to support@winternals.com