FileRestore FAQ

Why does FileRestore appear to scan the entire disk even though I specified to look in a particular directory?

FileRestore scans the entire directory structure to assure that every possible file will be located- even if the structure has changed since the deletion.

When searching FAT and FAT32 volumes why does FileRestore appear to give results that don't match the criteria entered under Search for files named:?

On FAT or FAT32 volumes the first letter of the file name cannot always be retrieved. For this reason FileRestore displays files that match all characters entered in Search for files named:, as well as those matching all but the first character.

What can I do if FileRestore doesn't find the file that I'm looking for?

If the file may be part of a deleted directory insure that Search for files in deleted directories is checked before your search.

How can I restore files from a formatted partition, a corrupted drive, or a system that fails to boot?

Try Disk Commander from Winternals Software.