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Internet security option is set on High

You must have a decompressor installed on your computer before some media files can play. If a required decompressor is not available on your computer, Windows Media Player attempts to download and install it.

This error indicates that the decompressor did not download because your Internet security option is set on High. Although a High setting for Internet security is the safest way to browse, it is also the least functional. This level of security blocks the decompressor from downloading.

To lower your Internet security level to Medium, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click Internet Options. Then, on the Security tab, click Internet.

  3. Under Security Level For This Zone, move the slider to Medium, click OK, and then restart your computer and try to play the file again.
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