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    Intel PC & LAN Products Customer Information and Support Phone Numbers

    Contents:

    • INTEL CUSTOMER SUPPORT ON THE INTERNET
    • INTEL CUSTOMER SUPPORT ON COMPUSERVE*
    • INTEL CUSTOMER SUPPORT BBS
    • INTEL CUSTOMER SUPPORT FAXBACK SERVICE
    • INTEL CUSTOMER SUPPORT TECHNICIANS
    • INTEL PRODUCT INFORMATION
    • MAILING ADDRESSES
    
    

    INTEL CUSTOMER SUPPORT ON THE INTERNET

    
       Support information for Intel Brand products is available on the
    
       Internet for downloading by Anonymous FTP and for viewing or downloading
    
       on the World Wide Web.
    
    
    
       World Wide Web address (URL)
    
         Corporate                        http://www.intel.com
    
         Customer Support                 http://www-cs.intel.com
    
       Intel FTP Server hostname          ftp.intel.com
    
         Customer Support files           ftp.intel.com/pub/support
    
    
    
       Intel Internet News server
    
       Check out Intel's message forum that has solutions provided by our
    
       Customer Support staff. Or leave your own question to be answered.
    
    
    
       Internet address:   news://cs.intel.com
    
                           http://cs.intel.com
    
    
    
    

    INTEL CUSTOMER SUPPORT ON COMPUSERVE*

    
       Modem settings: 7-E-1, up to 28.8Kbps
    
    
    
       Enter: GO INTEL
    
    
    
       For a free trial membership to CompuServe*, call one of the telephone
    
       numbers below and ask for Representative 126.  You will receive a
    
       private User ID and password, a free month of access to CompuServe's
    
       Basic Services and a $15 usage credit toward your access to Intel
    
       Support Forums.
    
    
    
       Call CompuServe at:
    
          U.S.A. & Canada            800-524-3388 (Toll-free)
    
          Europe                     +49-89-66 535-111
    
          Rest of the world          +1-614-529-1340 
    
    
    
    

    INTEL CUSTOMER SUPPORT BBS

    
       Use your modem to access Intel's Bulletin Board Service.
    
    
    
       Modem settings: 8-N-1, up to 14.4 Kbps
    
    
    
       In North America (Oregon, USA)
    
                                     503-264-7999
    
    
    
       In Europe (Swindon, UK)
    
                                     +44-1793-432-955
    
    
    
    

    INTEL CUSTOMER SUPPORT FAXBACK SERVICE

    
       Have documents sent to your fax machine or fax board.
    
    
    
       In North America (Oregon, USA)
    
                                     800-525-3019           or 503-264-6835
    
    
    
       In Europe (Swindon, UK)
    
                                     +44-1793-432-509
    
    
    
    

    INTEL CUSTOMER SUPPORT TECHNICIANS

    
       If you are unable to find the information you need on one of our
    
       electronic services, you may need to call a Customer Support technician.
    
    
    
       In North America (Oregon, USA)
    
          CPU, OverDrive Processors & Math CoProcessors
    
                                     800-321-4044           US Pacific Time
    
          Network & ProShare Conferencing/Video Products
    
                                     503-264-7000           7:00-5:00 M-W & F
    
                                                            (7:00-3:00 Th)
    
    
    
       For information about Intel Support Services options order/download
    
       Document #8549.
    
       For information about support for discontinued Intel products
    
       order/download Document #8715.
    
    
    
       In Europe (Swindon, UK)
    
                                                            British Time
    
          English                    +44-1793-404-900       08:00-00:00 M-F
    
    
    
          French                     +44-1793-404-988       08:00-17:00 M,W-F
    
                                                            08:00-16:00 Tu
    
    
    
          German                     +44-1793-404-777       08:00-17:00 M,W-F
    
                                                            08:00-16:00 Tu
    
    
    
       In the Asia-Pacific region*
    
          Australia (Sydney)         +1-800-649-931         (Singapore Local
    
          Hong Kong                  +852-2-844-4456         Time) M-F
    
          Korea                      +822-767-2595           05:00-15:00
    
          Singapore                  +65-831-1311
    
          Taiwan                     +886-2-718-9915
    
    
    
       * Or contact your local dealer or distributor.
    
    
    
       In Japan (Tsukuba)
    
          OverDrive Processors & Math CoProcessors
    
                                     0120-868686            (Local Time) M-F
    
          Network & ProShare Conferencing/Video Products
    
                                     +81-298-47-0800        09:00-17:00
    
    
    
       Rest of World: Contact your local dealer or distributor or call the
    
                      North American Service Center at +1-503-264-7354
    
    
    
    

    INTEL PRODUCT INFORMATION

    
       In North America (Oregon, USA)
    
                                     800-538-3373           503-264-7354
    
    
    
       In Europe (Swindon, UK)
    
                                     +44-1793-431-155
    
    
    
       In the Asia-Pacific region*
    
          Australia (Sydney)         +61-2-9937-5800
    
          Hong Kong                  +65-735-3811 (Intel Singapore)
    
          Korea                      +65-735-3811 (Intel Singapore)
    
          Singapore                  +65-735-3811 (Intel Singapore)
    
          Taiwan                     +65-735-3811 (Intel Singapore)
    
    
    
       * Or contact your local dealer or distributor.
    
    
    
       In Japan (Tsukuba)
    
          OverDrive Processors & Math CoProcessors
    
                                     0120-868686            (Local Time) M-F
    
          Network & ProShare Conferencing/Video Products
    
                                     +81-298-47-0800        09:00-17:00
    
    
    
       Rest of World: Contact your local dealer or distributor or call the
    
                      North American Service Center at +1-503-264-7354
    
    
    
    

    MAILING ADDRESSES

    
       North American Service Center:     European Service Centre:
    
         Intel Customer Support             Branded Products Support Centre
    
         JF3-333                            Intel Corporation (UK), Ltd.
    
         5200 NE Elam Young Parkway         Pipers Way
    
         Hillsboro, OR 97124-6497           Swindon, Wiltshire
    
         USA                                England  SN3 1RJ
    
    

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