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    Intel Support Services Product Serial Number Locator

    Contents:

    • SERIAL NUMBER FOR INTEL SMART VIDEO RECORDER (ORIGINAL)
    • SERIAL NUMBER FOR INTEL SMART VIDEO RECORDER PRO
    • SERIAL NUMBER FOR LANDESK(R) MANAGEMENT SUITE SOFTWARE
    • SERIAL NUMBER FOR LANDESK WORKGROUP MANAGER V1.0
    • SERIAL NUMBER FOR LANDESK(R) VIRUS PROTECT SOFTWARE
    • SERIAL NUMBER FOR OTHER INTEL NETWORK SOFTWARE PRODUCTS
    • SERIAL NUMBER FOR PROSHARE(TM) CONFERENCING TEAMSTATION AND TEAMSTATION PRO
    • SERIAL NUMBER FOR PROSHARE PREMIER AND STANDARD EDITION SOFTWARE
    • SERIAL NUMBER FOR PROSHARE VIDEO V2.0
    • SERIAL NUMBER FOR PROSHARE VIDEO SYSTEM 200 AND VIDEO SYSTEM 150
    • SERIAL NUMBER FOR REMOTEEXPRESS ISDN BRIDGE PACK OR LAN ADAPTER
    • SERIAL NUMBER FOR STORAGEEXPRESS SYSTEMS
    • SERIAL NUMBER FOR EXPRESS 100BASE-TX SWITCHING HUB
    • SERIAL NUMBER FOR STACKABLE HUBS
    
    

    SERIAL NUMBER FOR INTEL SMART VIDEO RECORDER (ORIGINAL)

    
       The 11-digit serial number to be used for Intel Support Services for
    
       Intel Smart Video Recorder (original) can be found in two places:
    
    
    
         1. Printed in the lower right corner on the box-end white sticker
    
            under the UPC bar code.  "SERIAL NO. (S):  99932752407" for
    
            example.
    
    
    
         2. On the trailing edge of the board itself underneath the UPC code on
    
            the right side of the white sticker.  "99932752407" for example.
    
    
    
    

    SERIAL NUMBER FOR INTEL SMART VIDEO RECORDER PRO

    
       The serial number to be used for Intel Support Services for Intel Smart
    
       Video Recorder Pro is located on Disk #1 of the Digitial Video Producer
    
       software by Asymetrix.  The Digital Video Producer software comes on 3
    
       diskettes and is included in every Smart Video Recorder Pro box.  Only
    
       the first disk has the serial number on it.
    
    
    
       Serial number location:
    
                 Floppy disk label, Disk #1
    
    
    
       Label reads as follows
    
                 Asymetrix
    
                 Digital Video
    
                 Producer
    
                 Digital Video Editing
    
                 system for Windows
    
                 serial no.  1040-001821   (example)
    
    
    
    

    SERIAL NUMBER FOR LANDESK(R) MANAGEMENT SUITE SOFTWARE

    
       LANDesk Management Suite v2.5
    
       -----------------------------------------------------
    
       The serial number/node count for v2.5 of LANDesk Management Suite is on
    
       an "Intel LANDesk(R) Management Suite License Agreement" card sticker,
    
       located at the bottom of the card. 
    
    
    
       Once the software is installed, open Management Console. From the Manage
    
       pull-down menu, select Licensing. This shows all licenses that have been
    
       added to the Core/Management server.
    
    
    
       There is not a licensing diskette for this product.
    
    
    
       LANDesk Management Suite v2.x
    
       -----------------------------------------------------
    
       The 11-digit serial number to be used for Intel Support Services for
    
       LANDesk Management Suite software can be found on the packaging or
    
       through the software.
    
    
    
       If you have the brown rectangular box the license disks came in, you
    
       will find the serial number on the sticker on the UPPER LEFT quadrant of
    
       the box.
    
    
    
       If you no longer have the packaging, 
    
    
    
         1. Run SETUP.EXE from the LANDESK directory on the file server.
    
    
    
         2. Select "Manage Licenses." A list of numbers will appear.
    
    
    
         3. Write down the serial number from the TOP LINE of the list
    
    
    
            The serial number is the 11-digit number that is preceded and
    
            followed by a dash ("-"). For example, in the line
    
            18MDFG2334R93JC7-02010002765-100 Nodes
    
            "02010002765" is the serial number.
    
    
    
       NOTE:     The number on the box and the number displayed in the software
    
                 may not match.
    
    
    
    

    SERIAL NUMBER FOR LANDESK WORKGROUP MANAGER V1.0

    
       LANDesk(R) Server Manager Pro
    
    
    
       The serial number is on the "Intel LANDesk(R) Workgroup Manager License
    
       Agreement" card, printed on a sticker at the bottompf the card. The
    
       format is 010000xxxxx. 
    
    
    
    

    SERIAL NUMBER FOR LANDESK(R) VIRUS PROTECT SOFTWARE

    
       The  serial number to be used for Intel Support Services for LANDesk(R)
    
       Virus Protect software can be found on the disks and packaging or
    
       through the software.
    
    
    
         For LANDesk Virus Protect v3.0
    
            the 11-digit serial number can be found on the 3.5" disk labeled
    
            "LICENSE DISK."  It is also on the TOP of the box on a white
    
            sticker.
    
    
    
         For LANDesk Virus Protect v2.13 and 2.1
    
            the 8-digit serial number can be found on the NLM/UTILS disk (disk
    
            #2). It is also on the BOTTOM of the box on a white sticker.
    
    
    
         For versions 3.0, 2.13 and 2.1
    
            the serial number can be displayed in the software two ways:
    
    
    
           -   Launch the SUPERVISOR UTILITY icon from within the LANDESK VIRUS
    
              PROTECT Group in Windows.
    
    
    
              This utility contains a listing of domains and file servers with
    
              their version of LDVP, number of pattern file, and serial number.
    
              The file servers are grouped into domains according to the
    
              customer's preference. The serial number is displayed to the far
    
              right of the file server name under the column titled "SERIAL
    
              NUMBER."
    
    
    
           OR
    
    
    
           -   If the LPROTECT.NLM is loaded, use the CTRL ESC key combination
    
              to scroll through the file server console screens. The serial
    
    
    
              number may be displayed from two different screens at the
    
              console.
    
    
    
               A. The serial number is listed on the screen titled "CURRENT
    
                  SCREENS."
    
    
    
               B. The serial number is also displayed on the LANDesk Virus
    
                  Protect menu by holding down the ALT key. The serial number
    
                  appears at the top of the screen
    
    
    
    

    SERIAL NUMBER FOR OTHER INTEL NETWORK SOFTWARE PRODUCTS

    
         The  serial number to be used for Intel Support Services for 
    
            LANDesk Manager
    
            LANDesk AlertVIEW
    
            LANDesk OpenView
    
            LANDesk Response
    
    
    
           Can be found
    
              on the bottom of the box
    
              on Disk 1 of the installation disks
    
    
    
         The  serial number to be used for Intel Support Services for 
    
            LANSpool for LAN Manager
    
    
    
           Can be found
    
              on the bottom of the box
    
              in the manual
    
              on the installation disks
    
    
    
         The  serial number to be used for Intel Support Services for 
    
            LANDesk Traffic Analyst
    
            LANSight
    
            LANSchool
    
            NETSight
    
    
    
           Can be found
    
              on the bottom of the box
    
              on the installation disk
    
    
    
         The serial number for LAN Protect v.1.x can be found:
    
            on diskette #2,
    
            or on the top of the software box it came in.
    
    
    
    

    SERIAL NUMBER FOR PROSHARE(TM) CONFERENCING TEAMSTATION AND TEAMSTATION PRO

    
       The serial number to be used for Intel Support Services for the
    
       ProShare(TM) Conferencing TeamStation or TeamStation Pro systems can be
    
       found in two places:
    
    
    
         -  Affixed to the CPU packing carton and in the same location as all
    
            other manufacturer's labels.
    
    
    
         -  Affixed to the bottom of the CPU base unit.
    
    
    
       You will find the serial number printed on a white label that has a
    
    
    
       yellow stripe on the top and bottom of the label.  The serial number
    
       consists of 1 alphabetic character (usually "C" or "D") followed by 5
    
       digits (for example, "C26669").
    
    
    
    

    SERIAL NUMBER FOR PROSHARE PREMIER AND STANDARD EDITION SOFTWARE

    
       The 11-digit serial number to be used for Intel Support Services for
    
       ProShare software can be displayed by running the ProShare application
    
       as described below:
    
    
    
       To display the serial number:
    
    
    
         1. Run the ProShare software application.
    
    
    
         2. Click on "Help" on the menu bar.
    
    
    
         3. Select "About..." from the menu.
    
    
    
       The serial number is listed under the ProShare logo after the name and
    
       company name. 
    
    
    
       The Premier Edition serial numbers will start with  0032xxxxxxx  or 
    
       0034xxxxxxx The Standard Edition serial numbers will start with 
    
       0022xxxxxxx  or  0024xxxxxxx  The serial number is also printed on the
    
       box end on a white sticker under the UPC bar code.
    
    
    
       Note:     The Time-Out versions of Premier do not have a serial number. 
    
                 The Time-Out versions are easily identified in the same Help,
    
                 About... box where you would normally find the serial number.
    
    
    
    

    SERIAL NUMBER FOR PROSHARE VIDEO V2.0

    
       Boxed Product       The serial number can be found in the back of the
    
                           manual.  This includes Video System 200/150, and
    
                           Premiere upgrades.  When the software is loaded and
    
                           the serial number entered, it can then also be found
    
                           in the ProShare About Box.
    
    
    
       Installed from serveIf the product has been installed from a server at
    
                           the company, there will be one serial number for all
    
                           users, found in the ProShare  About Box.  It can
    
                           also be found in the SERIAL.BIN file directory .
    
    
    
       Downloaded from WWW The serial number is generated and put in a
    
                           SERIAL.BIN file. Download it with the program files.
    
                            The serial number can then be found in the ProShare
    
                           About Box.
    
    
    
       Premiere Free Upgrade    There is no manual or diskette provided, only a
    
                           CD-ROM.  The serial number will be on a white
    
                           sticker on the CD-ROM case.  After installation, it
    
                           can also be found in ProShare About Box.
    
    
    
    

    SERIAL NUMBER FOR PROSHARE VIDEO SYSTEM 200 AND VIDEO SYSTEM 150

    
       1.X versions of ProShare Video System software:
    
    
    
       The serial number used for Intel Support Services is the serial number
    
       of the ProShare camera.  The serial number is located on the underside
    
       of the camera.
    
       Example:  The label on the underside of the ProShare camera has the
    
       following:
    
    
    
       INTEL P/N  615175-002
    
       SERIAL NO.  2003325
    
       MADE IN JAPAN
    
    
    
       The serial number in this case is 2003325
    
    
    
       2.X versions of ProShare Video System software:
    
       If the software is installed...
    
       1.  Open the Diagnostics & Utilities applet in the ProShare Conferencing
    
       program group.
    
       2.  Choose Help from the menu.
    
       3.  Select "About ProShare Conferencing..."
    
       4.  The serial number will be displayed under the users name in the
    
       upper right corner.
    
    
    
       If the software is not installed yet...
    
       1.  The back of the User's Guide will have several stickers with the
    
       serial number printed on them.
    
    
    
    

    SERIAL NUMBER FOR REMOTEEXPRESS ISDN BRIDGE PACK OR LAN ADAPTER

    
       The serial number to be used for Intel Support Services for the
    
       RemoteExpress ISDN LAN Adapter or ISDN Bridge Pack product can be viewed
    
       through the software.
    
    
    
         1. From MS-DOS, start the board setup utility RXSETUP and select "OK."
    
    
    
         2. Select "Configuration Management."
    
    
    
         3. Select "RemoteExpress Board Setup."
    
    
    
         4. If you have the RemoteExpress ISDN LAN Adapter and not the Bridge
    
            Pack, skip to step 5.
    
    
    
            A RemoteExpress bridge may contain 1, 2 or 3 ISDN boards.  In such
    
            cases, the next menu to be seen will be the "RemoteExpress Board
    
            Choice Menu."  Select either "Board 1 Setup," "Board 2 Setup," or
    
            "Board 3 Setup" as appropriate.
    
    
    
         5. At the bottom of the RemoteExpress Board Setup menu, select "View
    
            EEPROM."
    
    
    
         6. In the RemoteExpress Board EEPROM display, the serial number will
    
            appear similar to:
    
    
    
             "Serial Number:  614412-00632443014407".
    
    
    
            The serial number is the last 11 digits.  In this example, the
    
            serial number is "32443014407".
    
    
    
       You can also find the serial number under the UPC on lower right hand
    
       corner of the box-end white sticker or on a white sticker on the bottom
    
       edge of the board next to "PBA."  The number on the sticker will look
    
       something like this:  "614412-006  32443014407".  In this example,
    
       "32443014407" is the serial number.
    
    
    
    

    SERIAL NUMBER FOR STORAGEEXPRESS SYSTEMS

    
       The serial number to be used for Intel Support Services for
    
       StorageExpress systems can be found on the units.
    
    
    
         On the StorageExpress II system,
    
             the product code and serial number label is located at the front
    
            of the unit on the underside of the top fascia.
    
    
    
         On other StorageExpress systems,
    
             the product code and serial number label is located on the back of
    
            the unit.
    
    
    
    

    SERIAL NUMBER FOR EXPRESS 100BASE-TX SWITCHING HUB

    
       The 11-digit serial number is on a gray bar code sticker labeled
    
       "ES100TX" and located on the back of the unit.  There are no alpha
    
       characters. 
    
    
    
       The format is:  "Unit S/N     00xxxxxxxxx".
    
    
    
    

    SERIAL NUMBER FOR STACKABLE HUBS

    
       EC100TX serial number location
    
    
    
       The 11-digit serial number (SN) and top assembly (TA) number for the
    
       Express 100BASE-TX Hub is on a yellow bar code sticker located on the
    
       Intel label on the bottom of the Hub. 
    
    
    
       Example:
    
    
    
        SN#
    
        50217440507
    
    
    
       Note: The serial number and top assembly number used on the first 200
    
       Hubs manufactured in 12/95 does not match the serial number and top
    
       assembly number that is printed on the label on the box that the Hub is
    
       shipped in. The serial number on this package label will only be a 6
    
       digit number (example: Serial # 100063 and TA#645358-1 ). 
    
    

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