[Intel Navigation Header]

    LANDesk(R) Workgroup Manager Tips: Control Panel/Management Console

    Contents:

    • WHAT NEEDS TO BE DONE IF THE NETWORK INTERFACE CARD ON THE LANDESK(R) WORKGROUP MANAGER CONSOLE IS CHANGED?
    • INVENTORY DATABASE SELECTION PROMPT
    • AFTER VIEWING SEVERAL COLUMNS IN THE NETWORK VIEW, LANDESK(R) WORKGROUP MANAGER LOCKS UP OR FREEZES
    • BTI MICROKERNEL ENGINE ERROR 75 WHEN TRYING TO ACCESS THE DATABASE FROM AN ADDITIONAL CONSOLE
    • MAXIMUM NUMBER OF COLUMNS THAT CAN BE DISPLAYED IN THE NETWORK VIEW WINDOW
    
    

    WHAT NEEDS TO BE DONE IF THE NETWORK INTERFACE CARD ON THE LANDESK(R) WORKGROUP MANAGER CONSOLE IS CHANGED?

    
       Component: Management Console
    
    
    
       Symptom:
    
       What needs to be done if the Network Interface Card (NIC) on the
    
       LANDesk(R) Workgroup Manager console is changed?
    
    
    
       Description:
    
       Replacement of Windows NT* network adapter.
    
    
    
       Solution:
    
       If the NIC is changed on the LANDesk Workgroup Manager console machine
    
       the following changes will need to be completed for LANDesk Workgroup
    
       Manager to function properly:
    
    
    
       1. The LDISCAN, and LDISCNNT for IPX clients command line will  need to
    
       be changed to the new MAC address of the new NIC.   
    
    
    
       2. The SERVMON.INI will need to be changed to the new MAC address. 
    
    
    
    

    INVENTORY DATABASE SELECTION PROMPT

    
       Product: LANDesk(R) Workgroup Manager, Component: Management Console
    
    
    
       Symptom:
    
       On our additonal LANDesk(R) Workgroup Manager Consoles we are always
    
       prompted to select the database, yet the primary console automatically
    
       opens the last inventory database used. Why?
    
    
    
       Description:
    
       This is as designed. The documentation indicates that the consoles all
    
       retain the last inventory database used but this is only true for the
    
       primary/original console.
    
    
    
       Solution:
    
       Enhancement Request for future releases. 
    
    
    
    

    AFTER VIEWING SEVERAL COLUMNS IN THE NETWORK VIEW, LANDESK(R) WORKGROUP MANAGER LOCKS UP OR FREEZES

    
       Component: Management Console
    
    
    
       Symptom:
    
       After viewing several columns in the Network View, the next time I bring
    
       up LANDesk(R) Workgroup Manager it locks up or freezes.
    
    
    
       Description:
    
       The problem is that the Network View window's column settings were
    
       corrupted and need to be reset.
    
    
    
       Solution:
    
       To allow LANDesk Workgroup Manager to start normally, press Ctrl+Alt+Del
    
       to bring up the Windows NT* task list and close Workgroup Manager. Then
    
    
    
       delete the DTM_SETS.INI file from your main Windows NT directory
    
       (normally \WINNT35). The next time you load LANDesk Workgroup Manager
    
       this file will be rebuilt with the defaults. 
    
    
    
    

    BTI MICROKERNEL ENGINE ERROR 75 WHEN TRYING TO ACCESS THE DATABASE FROM AN ADDITIONAL CONSOLE

    
       Product: LANDesk(R) Workgroup Manager, Component: Management Console
    
    
    
       Symptom:
    
       BTI Microkernel Engine error 75 when trying to access the database from
    
       an additional console.
    
    
    
       Description:
    
       This is a known bug with BTRIEVE v6.15 for NT.
    
    
    
       Solution:
    
       BTRIEVE* has not currently provided a us a solution for error 75.  It
    
       only occurs on random machines in random situations when trying to
    
       access a database from an additional console.  The only suggestion that
    
       we have is to try another NT Station as the additional console. 
    
    
    
    

    MAXIMUM NUMBER OF COLUMNS THAT CAN BE DISPLAYED IN THE NETWORK VIEW WINDOW

    
       Product: LANDesk(R) Workgroup Manager, Component: Management Console
    
    
    
       Question:
    
       What is the maximum number of columns that can be displayed in the
    
       Network View window?
    
    
    
       Answer:
    
       Up to 90 Columns can be displayed, and all the columns can be printed.
    
    

    Trademark information