![[Intel Navigation Header]](/CONTENT/PIX/HEADER.GIF)
LANDesk(R) Management Suite v2.x: Integration Usage Tips
Contents:
CONTENTS
This document discusses issues commonly encountered when integrating
with other products. It supplements the files in LANDesk(R) Management
Suite's Readme Viewer.
WHEN INTEGRATING LANDESK(R) VIRUS PROTECT V2.1X AND LANDESK MANAGEMENT SUITE, THE WRONG PSCAN.NLM LOADS
Symptom:
LANDesk(R) Management Suite does not recognize the PSCAN.NLM correctly
therefore either Relay does not load or Metering does not function
correctly.
Description:
The common cause of this is that the PSCAN.NLM for LANDesk Virus Protect
v2.1x gets loaded out of the SYS:\LPROTECT directory on the server. The
PSCAN.NLM that is required for LANDesk Management Suite loads out of the
SYS:\SYSTEM directory. The actual PSCAN.NLM that gets loaded first is
usually out of the SYS:\LPROTECT directory.
Solution:
Copy the SYS:\SYSTEM\PSCAN.NLM to SYS:\SYSTEM\PSCAN.NLM then copy the
SYS:\SYSTEM\PSCAN.NLM to SYS:\LPROTECT\PSCAN.NLM
POSSIBLE ISSUES WHEN INTEGRATING WITH LANDESK(R) VIRUS PROTECT V3.0
LANDesk(R) Virus Protect v3.0 has a new feature that is refered to as
the Integrity shield. It is a feature that will prevent ANY user from
modifying protected file extensions in the protected directories.
By default all users, (including SUPERVISOR or ADMIN) will not be able
to create, rename, delete, modify or change in any way files with the
extensions .EXE .COM .SYS .BIN .OVL the directories that are protected
are SYS:\SYSTEM SYS:\PUBLIC, and SYS:\LOGIN.
These are only defaults and can be changed. By protecting these
directories, some functions may be inhibited (like BINDFIX... which
tries to correct potential errors in .SYS files like NET$BIND.SYS )
If you experience problems performing NORMAL functions, it would be wise
to make sure that the activities do not conflict with your current
Integrity Shield Configuration.
Steps that help to debug this.
Enable the NOTIFICATION from integrity shield violations by:
1. Run VPWIN.EXE and unlock the domain
2. Select Configure | File Checking
3. Select the "RealTime" tab
4. Click on the "Notify" button
5. The bottom area of the Dialogue that comes up is for
Integrity Shield Notification:
Click on the box to ENABLE notifying to LOG and Server Console
Save changes
Note: If problem occur, look into the Log file using VPWIN menu item
VIEW | VIRUS LOG.
Once you know what file(s) need to be accessed or modified, you can make
an intelligent decision on how to adjust the integrity shield to meet
your needs. For example, you may want to exempt directories or files or
temporarily exempt a user.
For integration information on ManageWise*, NMS, Optivity for NMS, HP
OpenView for Windows* or DEC ManageWORKS Workgroup Administrator see the
Intel LANDesk Management Suite Setup Guide Chapter 3.
Note: ManageWise snapin requires LANDesk Management Suite v2.01a or
newer.
Trademark information