Netopia Technical Support

Netopia is committed to providing its customers with reliable products and documentation backed up with excellent technical support.

If you require technical support, please browse Netopia's Technical Notes and Frequently Asked Questions, available 24 hours a day on our Web site at http://www.netopia.com/support/. Most common questions and problems are addressed here.

If you are unable to resolve your issue using our online technical support, please use our online email form to send us a message. The form is at

http://www.netopia.com/support/contact_us.html

Please provide the following information about for both the host and guest computers to assist us:

Netopia's web site is at http://www.netopia.com/.

In the United States and Canada Only

When you are prepared, contact Netopia Customer Service on the Web, or by mail or fax.

Online Technical Support

Technical notes and Frequently Asked Questions which answer the most commonly asked questions and offer solutions for many common problems are available 24 hours a day on our Company Web site at http://www.netopia.com/support/.

Mail

Netopia Customer Service
Marketplace Tower
6001 Shellmound Street, 4th Floor
Emeryville, CA 94608
USA

FAX

(510) 420-7609

Outside of the United States and Canada

If you are not located in the United States or Canada, you can get service locally by contacting your nearest Netopia reseller or distributor. For a worldwide list of our distributors, see our Internet information resources.