Requesting Notification When a Remote User is Active

Timbuktu Pro’s Notify service lets you leave a request to be notified when another Timbuktu Pro computer becomes active. This is a useful way to find out when the person you want to communicate with is available. You can then call or begin a Chat or Intercom session with the user of the remote computer.

To request notification

  1. Select the remote computer or establish a Dial Direct connection.

  2. From the Services menu, choose Notify. Or click the Notify service button. The Notify window is displayed.


     

    "Waiting for an answer" appears near the top of the window. Below it are the following fields:

  1. While you're waiting, you can work on tasks in other windows. You can minimize the Notify window, but don't close it.

  2. On the remote computer, the Request for Notification dialog box tells the remote user that you are asking for notification.

    Note: If the remote user has selected Answer Automatically on the Notify tab in the Preferences dialog box, the Request for Notification dialog box does not appear. You will be notified immediately when the remote computer becomes active.

  1. When the remote user clicks the Acknowledge button in the Request for Notification dialog box, the message in your Notify window changes to

     "Name is there."

    (If you have minimized the Notify window on your screen, it will be maximized automatically.).

The remote user also has the option of clicking the Chat, Intercom, or Ignore button. If the remote user clicks the Ignore button when you ask for notification, the Notify window on your computer will remain unchanged, even though the remote user has become active.

Once you have been notified of the remote user’s return, you can close the Notify window and call the other user, or you can use any of the additional buttons that are now displayed—Notify Again, Chat, or Intercom.

If the Notify window is acknowledged while you are away from your computer, the remote user may no longer be at their computer by the time you get back. You can start the notification process again by clicking the Notify Again button and returning to step 3.

If you want to initiate a keyboard conference or a voice communication with the other user, click the Chat or Intercom button.