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Found ......... Active in Memory

Scanning from Emergency Diskette

When Quick Heal is loaded it scans the memory for viruses. If it finds a virus loaded in the memory, it displays this message. For proper virus cleaning, it is imperative that the virus is disabled before continuing the effort. To clean such virus following steps should be followed:

Step 1: - Boot from a clean bootable diskette.

Step 2: - Insert Quick Heal Emergency Diskette and run QH.

Step 3: - Quick Heal scans the memory and loads the Integrated Scanner.

Note: Sometimes inactive signatures of viruses are traced in the memory and loading of QH Scanner is terminated. If you are sure that you bootable is clean use QH /nm to bypass the memory scanning and continue with loading Quick Heal.

Step 4: - Select all the hard drives and scan them for viruses and clean them.

Step 5: - Restart the machine and boot normally.