What shall I do now
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Program has performed Illegal Operation
The operating system keeps a close watch at the program executions and
warns in case of something-abnormal happening. It is important to
locate the cause of abnormality and take corrective measures.
- See if the message appears while scanning a particular
file. May be the file has some problem. Isolate the file
by renaming it or copying it in another directory.
Repeat the scanning. If the file is renamed, it shall
continue smoothly and complete the scan.
Send the file for review at our R&D center.
- The scanner doesnot stop at a particular file.
The message comes abruptly at any place. In such case
click on the Details Button and note the following:
- The module name where the message appears.
- It shows some numbers also. Note the first 5 numbers.
- Notice if the error message always contain the same module name and address.
Uninstall and Reinstall the product.
Disappearance of the message shall indicate that the
installed file were corrupted and hence the problem.
If the message continues, we need to look into the matter
and improve the product. Send the details to us for review
and trouble shooting at our end.