What shall I do now
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Scanning hangs in between the scan
The system may hang during the process of scanning due
to a number of reasons.
-
A particular file is having certain problem.
See if the message appears while scanning a
particular file. May be the file has some problem.
Isolate the file by renaming it or copying it in
another directory.
Repeat the scanning. If the file is renamed, it
shall continue smoothly and complete the scan.
Send the file for review at our R&D center.
-
The File System or Hard Disk has developed some
irregularities. Sometimes these also lead to a
situation when the scanning hangs in between. Execute
Scandisk to locate the problems related to file
system and the Hard Disk itself. In most cases you
shall find that the problem is sorted out and the
scanning is smooth after executing scandisk.
If the problem still persists, call our technical support for help.