What shall I do now
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Heuristic Warning, May be a new virus
If you get a Heuristic Warning make the following observation:
- On repetitive scanning, is the warning confined
to the same set of files without any addition to the
list. Execute a suspected file followed by execution
of another unsuspected file with similar extension.
Scan again and notice if you get further alarm on
new files also.
- Does the file belong to any Anti Virus program
or other system utility.
- Is it any old file that has started generating
a new Alarm.
Conclusion:
- If the warning is confined to same set of files or they belong to Anti Virus programs, be sure it is a false alarm. Put them into the exclusion list for unknown viruses to avoid further false alarm.
- If it's a new alarm from an old file or if the alarm spreads to new files, it may be a new virus in your system. Send the infected files for further research to our Research Center at Pune.
or Email at research@quickheal.com