Warranty Information
KINGSTON TECHNOLOGY CORPORATION ("Kingston") warrants that this product is free from defects in material and workmanship. Subject to the conditions and limitations set forth below, Kingston will, at its option, either repair or replace any part of this product which proves
defective by reason of improper workmanship or materials. Repair parts or replacement products will be furnished by Kingston on an exchange basis, and will be either new or refurbished to be
functionally equivalent to new.
This warranty applies only to the original end user purchaser, and does not cover any damage to this product which results from accident, abuse, misuse, natural or personal disaster, or any
unauthorized disassembly, repair or modification.
Duration of Warranty
- Lifetime Warranty:
The following Kingston products are covered by this warranty for life: solid
state memory (e.g., memory modules and boards), networking adapters and hubs
(excluding power supply unit), solid state PCMCIA interface adapters, and
microprocessor upgrade products.
- Five Year Warranty:
The following Kingston products are covered by this warranty for a period of
five years from the date of original retail purchase: networking hub power
supply unit; and all other Kingston products (other than those products
covered by a two-year or one-year warranty, as provided below).
- Two Year Warranty: The following Kingston products are
covered by this warranty for a period of two years from the date of original retail purchase: Winchester hard disk drives in a 2.5 inch, 3.5 inch or 5.25 inch form factor and with a capacity of less than one gigabyte.
- One Year Warranty: The following Kingston products are
covered by this warranty for a period of one year from the date of original retail purchase: Winchester hard disk drives in a 1.8 inch form factor, optical storage products, and magnetic tape storage products.
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and
insured, to your local authorized Kingston dealer or distributor, or to the
Kingston factory service center located at:
17600 Newhope Street, Fountain Valley, California 92708, U.S.A.
You must include the product serial number (if applicable) and a detailed
description of the problem you are experiencing. For products covered by the
five-year, two-year or one-year warranty, you must also include proof of the
date of original retail purchase as evidence that the product is within the
applicable warranty period.
If you return the product directly to the Kingston factory, you must first
obtain a Return Material Authorization ("RMA") number by calling Kingston
Customer Service at (800) 337-3719, and include the RMA number prominently
displayed on the outside of your package. Products must be properly packaged
to prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during the installation or subsequent use of a Kingston product, please contact Kingston's Technical Support department
at either: (800) 435-0640 U.S. headquarters, or Kingston Germany Office at (089) 62 71 56-21, prior to servicing your system. This warranty covers only repair or replacement of defective
Kingston products, as provided above. Kingston is not liable for, and does not cover under warranty, any costs associated with servicing and/or installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston products and supersedes all other warranties and representations, whether oral or written. Except as expressly set forth above, no other
warranties are made with respect to Kingston products and Kingston expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose. In no event will Kingston be liable to the purchaser, or to any user of the Kingston product, for any damages, expenses, lost revenues, lost savings, lost profits, or any other incidental or consequential damages arising from
the purchase, use or inability to use the Kingston product, even if Kingston has been advised of the possibility of such damages.

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