Configuring Email Support Options  
 
 

Cluster CATS email support makes it possible for you to receive vital information about your ClusterCATS cluster on a daily basis. Simply add the name of the server that is your SMTP gateway and the email addresses of anyone in your organization who needs to receive the support information.

Report mail includes the following information:

  • Cluster name and each server in the cluster
  • Files
  • Disk space
  • Log Files

Support mail includes the following information:

  • Cluster ID, cluster name, and number of servers
  • The specifics about each of these features are included on a per-server basis
 
 
  To configure email support options:  
 
  1. In the ClusterCATS Explorer window, select the cluster icon.
  2. Select Configure > Support from the main menu. The Support dialog box displays.
  3. Add a list of comma-separated email addresses where you want support email sent. Support email provides your organization with the following information:
  • Customer ID
  • License key
  • Cluster name and number of current servers
  • Server names with statistics for failover, redirect
  1. Enter a list of report email addresses of people you want to receive report email. Report email is an automatically generated daily report containing the following statistics:
  • Total Disk Space -- Total disk space on the system drives where the web root directory resides
  • Log Size -- Total size of all the IIS (Windows) or Netscape (Solaris) log files


 
 
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