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Call
Management
"Somebody called for your but I can't find the note that I made to
remind you
.", is not a very helpful comment. With TCM4000 it
is very easy for anyone on the system to quickly and easily make a note
of the caller's name, a brief message and then to make a reminder in a
TCM User diary. No more lost messages. All calls can be recorded and
annotated. This is not so much call logging in the mechanical way that
traditional call loggers intercept the telephone signal and record,
time, date and duration of a call to a particular extension, it is
rather the putting the flesh on the bones of such systems by allowing
the annotation of the content of the call. TCM works with PhoneX, the
leading UK call logging system from Mind (CTI) Ltd.
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