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Failed
E-mail Management
TCM4000's advanced e-mailer provides full administrative
functions and automatic filing of all e-mails, including failed e-mails.
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Family
Membership
If you operate in a fast moving environment you need to know the status
of deliveries. TCM4000's Expediter allows you to chase up your suppliers
and record and report on the state of supply.
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Fast Track
Reports
If you want to find out who you (or any or all of your TCM4000 users)
have telephoned, written to, had a meeting with or made some kind of
note about, then TCM4000s Report and Analysis Wizard can give you the
answers. The Fast Track reports are based on a search within a
particular time period and so search only on the items in the Daily
Archive which is quicker than the full Reports search which can go
through every record in the system. The Reports can be viewed in the
TCM4000 previewer, Virtual Folders can be produced or the report can be
copied to Excel where it can then be sliced, diced or pivoted as you
require.
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File Transfer to Web Site
There is no need to step outside of TCM4000 in order to send or recive
information from your website. TCM4000 is web enabled with its' own TCM
Web Site Administrator which enables you to publish information from the
TCM database to your web site selectively or in bulk. Similarly you can
download information sent by others to your website.
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Flash Reports
Fast Track Reports are quick, but Flash Reports are just that, there in
a Flash! Based on indexed fields these reports can give you a rapid
count of matching criteria and then allow you to drill down for the list
of items which make up the total which are then hyperlinked to the
TCM4000t records. You can take this a stage further by simply clicking
to make a Table of the records which then allows you to add columns of
field data and to review the entire folder contents of each record on
screen from the tabulated list. A quick and powerful tool for review
specific data or for passing on lists to be worked on by others.
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Forecasting
TCM4000's Forecaster covers both Sales and Purchase Forecasting and
allows you to get quick answers from your database as to what is coming
in, or likely to come in, and what you are committed to. Various
controls limit the amount that users can see so that only authorised
personnel have an overview of what is in the system. Saves days of work
in preparing forecasts in larger organisations and allows you a full
view of the background to each forecast and the probability factor has
pop up user defined rules so that all users know how to forecast each
time them set the probability factor.
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Forms
TCM4000 + Workflow System has been designed so that every record field
and many other items can be merged into either a Word document or an
html form, thereby enabling much time to be saved in manually filling in
forms.
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Form
Submission management
Form submissions are those pages on your Website which allow your
visitors to enter details, either of themselves or their requirement,
bug reports or whatever. The information returned to you from your
Internet Service Provider with regard to these forms comes in the form
of an e-mail which contains field names and the information provided by
the visitor. This information often has to be tediously transcribed into
your database or simply drops through the cracks in your exisiting
system. TCM4000 automatically creates Contact and Company records in the
TCM database from this information and can propulate other user defined
fields as required. Any subsequent e-mails can be automatically filed
into the appropriate existing TCM folder(s). In each case, a selected
TCM4000 User can be notified that the event has taken place in order
that they can follow up as required |
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