Welcome to TCM4000 + Workflow system web functions.




View maps to see where your Contacts are located simply by clicking on their postcodes and browse their Websites from within TCM4000's display screens.
Click the postcode and website links in the image below to see this in action.


Filing details screen



List your favourite Websites in TCM4000's Reference Section and browse them without opening Internet Explorer. Saves time and, for network users, allows a common list rather than everyone setting up individual lists. The Reference section can become your own Intranet for all your shared information normally distributed on paper - price lists, specifications etc.
Try 'Favourite Websites' in the TCM4000 reference section

E-mail icon

Move up to a better e-mailer with TCM4000's advanced e-mail system. It does all of the filing for you and, with features like TCM4000's powerful and easy to use Templates and e-mail Library system which allow you to rapidly create clear and elegant e-mails with the minimum of keyboard input, and Failed E-mailManagement which keep your database tidy and clear of non functional e-mail addresses when you are e-campaigning. Once you try it, you won't go back to anything else, and there's a one-click import from Outlook® to give you a kick start.
Click here to setup an e-mail account


Website administrator icon
Now we start to get interesting! The Website Administrator allows you to upload and download files from your system to a Web server using File Transfer Protocol (FTP). You can create folders on the Web server, view your own drives and manage your Website with Website Administrator. This is the first of the building blocks of the TCM4000 Website back office functionality.
Click here to open the TCM4000 Website Administrator


Publish to the net is a simple to use yet amazingly powerful right-click function available from any folder or directory branch in TCM4000's filing system. This allows you to send all of the contents of a TCM4000 folder to the web page of your choice to be read anywhere that you have Internet access. So, for example, you can set up a folder on your Website called Daily Events and then right click on the Daily Archive folder in TCM4000 for a particular date and then TCM4000 will prepare all of that data in a format to suit a Browser or a Palm Pilot ready for you to stream to the Web with Website Administrator for over the Net. It's stunningly effective, easy to use and of great use when you are away from the office and need to keep in touch with everything that is going on, or if you want to keep key information from your database accessible on the Web. It's an ideal mobile solution for making information available to people on the road without the expense of dial-in connections and the system can be configured to send job sheets or inspection forms to, for example, a Palm Pilot.



Web Lead Management Wizard. We're stepping up to the big time commercial league here, the kind of technology that cost the Dot Coms a fortune to produce but which are all included in TCM4000. There's a lot involved in setting up a Website back office which takes the information which visitors to your Website put into the various forms on your Website, things like their names and addresses, requests for information, applications for jobs or whatever. However, TCM4000's Web Lead Management Wizard takes you through the steps which create an area or areas in your database for the information which is returned to you from your Website form(s) and sets up the filters so that the information from each form can automatically create a record for the contact and their organisation based on the form field data and store the incoming raw data in that contact folder, all in one go. The Wizard also sets up your system ready to Process the incoming data and gives you options as to which TCM4000 User needs to be made aware of a particular type of incoming lead in order for them to take action. If you have a form on your Website then you really do need TCM4000; it will revolutionise how you process the information, reducing hours of input and follow up work to minutes.
Click here open the Web Lead Management Wizard



Process: Simply put, this is worth an extra pair or two of hands if you have a steady flow of Web Leads coming into your office. Imagine that you have 5, 10, 50 or 500 or more leads a day coming in from your Website, the volume could be overwhelming. But not with TCM4000! The Web Lead Management Wizard will have set up your system such that all that you have to do is click on Process or Process all for the contact records to be created, a selected e-mail to be sent out, a specified TCM4000 User to be notified that the information needs following up, and for a separate Daily record of incoming Web Leads to be kept. If someone registers who is already in the database then that record is stored in his or her existing folder to avoid duplications, if required. As a method of processing large volumes of data in a manner which then allows these interactions to take place, setting up the contact for follow up by phone, letter or e-mail then it's hard to beat.
Click here to see an image of the Form Submission processing screen



Dealers and Distribution: If you have a network of Dealers for your business products or services, or you simply need to share the Web lead information which you are receiving thenTCM4000 allows you to cascade information from the forms on your Website out to your dealers at the same time that you process that information into your TCM4000 database. Your Dealer, or whoever you are cascading out to, receives the information in e-mail format into his TCM4000 + Workflow System, and similarly automatically creates the contact record, sends out an initial e-mail etc. and can also then cascade to another party in the same way. There's no better way to process and disseminate information from your Website.


TCM4000 is ASP enabled, it runs over the Internet so if you are one of the growing band of organisations who are running your business over the Internet then TCM4000 is a complete advanced business management system at a very cost effective price. See the special Readers' Offer for a bargain ASP service from Freedom, the Watford based Application Service Provider.
Click here for more details