TCM4000 Processes


  Associating Assets, Contacts and Companies
A common requirement in many organisations is the need for a list of all equipment which is loaned out to members of staff or other personnel. A similar requirement is for a list of all equipment in particular locations. Often these lists are drawn up but the lists are not capable of being related to other databases. TCM4000's fully integrated database allows the association of any type of equipment with any contact, company or other Asset or piece of equipment. The Association function also allows the linking contacts and companies with each other in order to record that there is an association. If you are in the situation where, for example, you process applications for college places you may need to record the names of referees who support an application, with TCM4000 it is a simple matter to associate and cross reference the referees and the applicant and to view this relationship on screen.


ACT data import
Moving your existing ACT database to TCM4000 is simplicity itself using TCM4000's Import Wizard


Applications Sevice Provider benefits
TCM4000 + Workflow System can be run over the Internet by using the Application Service Provider, Freedom (www.ihavefreedom.com). The benefits of this include:-
Sharing your database and diaries across your entire organisation
TCM4000 runs over the Internet but to all intents and purposes for the user the effect is just the same as TCM4000 running over your network
Personnel working from home share and input data into the TCM system as if they were at the office, everything is in real time
TCM4000 runs from the ASP platform through your Web browser, all of the processing power is provided by the the ASP server. You won't have to update your workstations for some time and you won't need a server and all of the associated engineering backup at your branch offices.
You will always have the latest version of TCM4000 on the ASP platform Sales, purchase and budget forecasts can be made by users wherever they are across the organisation and viewed together in the TCM4000 tables.

Auto linking e-mails
TCM's advanced e-mail system automatically files all outgoing e-mails in the folder of the contact, and their company (or family folder) and also in the Daily Archive. You can also read your e-mails in your Diary page.

Asset Management
All of your Assets,or your customer - any type of equipment from houses to mobile phones to cars and air conditioners or plant or software licences, anything, can be recorded in TCM4000 along with over 100 user defined fields of information and 5 Tab Tables for storing further data (meter readings, maintenance records etc.). All fields can be indexed and reported on. Assets have their own TCM folders into which a full record of associated documents can be filed and reprinted, either as Word documents or scanned images or any other type of file format.