Telephony: Incoming call |
Set what will happen when the phone rings. | ||
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In order to react to incoming calls automatically you will require compatible hardware such as a modem or other telephony hardware. You may also need to subscribe to an additional service from your telephone company such as Caller Identification or Caller Display. If your modem is compatible with Windows Telephony it will appear in the Via drop-list. If your modem is not listed, visit the manufacturer's website and see if you can locate an up-to-date Windows driver for your modem or for information on obtaining a TAPI driver for your modem. To react to incoming calls, choose Listen for the phone ringing. |
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Screen-pop when the phone starts ringing | |
If this is selected, you will see a pop-up window on screen when the phone rings. This basic level of detection is offered by virtually all Telephony-compatible hardware, but it won't display the number of the person calling you. | ||
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Screen-pop when a CallerID number is detected | |
If this is selected, you will see a pop-up window on screen when the phone rings and a CallerID number has been sent. The pop-up will display the number of the person calling you, and their name if they exist in the database and if you have chosen to Search based on the CallerID number. If no CallerID number is sent, then the pop-up will react as it would when the phone starts ringing. |
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Screen-pop on top of the active application | |
If ticked, the pop-up window will appear on top of whatever application you are using when the phone rings. If unticked, the pop-up window will only appear if you are using our application. |
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Wait --- seconds before auto-closing the screen-pop | |
If you are away from your machine when the phone rings, you can set the screen-pop to disappear after a short period of time. This keeps your screen clear for when you return. If you choose forever from the drop-list then the screen-pop will stay visible even after the phone has stopped ringing. |
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Search based on the CallerID number | |
If ticked, a database search will take place when a CallerID number is detected so that you can see the name of the person who is calling you, provided they are already in the database. If unticked, only the number of the person calling you will be displayed, not their name. |
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Keep a log of missed calls | |
If ticked, a log will be kept of the numbers of the people that called you while you were away from your computer, or where you chose to ignore the call when the phone rang. If unticked, no log is kept of unanswered calls. |
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Ignore internal calls | |
If ticked and the CallerID number is shorter than the length specified, then the call is assumed to be an internal call and won't activate a screen-pop. If unticked, all calls will activate a screen-pop. |