Using Adobe Online
Adobe Online provides access to the latest tutorials, quicktips and other Web content for Illustrator and other Adobe products. Using Adobe Online, you can also download and view the current version of the Illustrator Top Issues document containing the latest Illustrator technical support solutions. When you set up an Internet connection to Adobe Online, Adobe can either notify you whenever new information is available through the Downloadables feature or automatically download that information to your hard disk. If you choose not to use Adobe's automatic download feature, you can still view and download new files whenever they are available using the Downloadables command in the Help menu.
To use Adobe Online: - In Illustrator, choose Help > Adobe Online, or click the icon at the top of the toolbox.
Adobe Online icon Note: You must have an Internet connection to access Adobe Online. Adobe Online will launch your browser using your default Internet configuration. - If prompted, set preferences, and then click Go Online. General preferences affect how Adobe Online interacts with all Adobe products installed on your system, and Application preferences affect how Adobe Online interacts with Illustrator. To see an explanation of each preference option, click Setup and follow the prompts. You also can set up an automatic refresh using the Update Options.
Note: You can also set Adobe Online preferences by choosing Edit > Preferences > Online Settings (Windows and Mac OS 9) or Illustrator > Preferences > Online Settings (Mac OS X).
To view Illustrator customer support and technical issues: Choose Help > Top Issues. The customer support page within the Adobe Web site opens.
To view and download information: - In Illustrator, choose Edit > Preferences > Online Settings (Windows and Mac OS 9) or Illustrator > Preferences > Online Settings (Mac OS X) and set your update options:
- Choose an item from the Check for Updates pop-up menu to determine how often Illustrator launches an automatic update.
- Select Automatically Launch Installer When Download is Complete if you want Adobe to start the component's installer (if available) as soon as the download is complete. You can then follow the prompts to install the files.
- Select Show Download Progress if you want Adobe to display a progress bar that shows you when the files have been transferred to your computer.
- Click OK.
- Choose Help > Downloadables.
- Select a View Option:
- Select New Updates to view only the files that are new since the last time you viewed downloadable files or were notified of them.
- Select All Updates to view all the files on Adobe's Web site that are currently available.
- To view a list of files, open the Downloadables folder (Mac OS) or the Download folder (Windows) and any other folder listed.
- To see a description of a file, click on a filename and view its description in the Item Description section.
- To see the location where a file will be installed if downloaded, select a file and view its location in the Download Location section. To change the location, click Choose.
- To download a file, click the checkbox and then click Download.
- To close the Adobe Product Updates dialog box, click Close.
To view Adobe press releases and announcements: Choose Help > Corporate News. The press and announcements page within the Adobe Web site opens.
To register your copy of Adobe Illustrator: - Choose Help > Registration.
- Select a registration option and click Continue; then follow the prompts to register.
To open other sites within the Adobe Web site: Choose Help > Adobe Links, and choose a link topic from the menu. The associated Web page opens.
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