Interface java.telephony.callcenter.capabilities.AgentTerminalCapabilities
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Interface java.telephony.callcenter.capabilities.AgentTerminalCapabilities
- public interface AgentTerminalCapabilities
- extends Object
- extends CallControlTerminalCapabilities
The AgentTerminalCapabilities interface extends the
CallControlTerminalCapabilities interface. This interface provides
capabilities methods for the AgentTerminal object in the callcenter package.
Applications query these methods to find out what actions are possible
on the AgentTerminal object.
-
canSetAgents()
- Returns true if the application is permitted to add or change the
agents associated with the AgentTerminal interface, using the
AgentTerminal.setAgents() method.
canSetAgents
public abstract boolean canSetAgents()
- Returns true if the application is permitted to add or change the
agents associated with the AgentTerminal interface, using the
AgentTerminal.setAgents() method.
- Returns:
- True if the application it permitted to control the agent
information on the AgentTerminal object.
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