Interface java.telephony.callcenter.capabilities.AgentTerminalCapabilities
All Packages  Class Hierarchy  This Package  Previous  Next  Index

Interface java.telephony.callcenter.capabilities.AgentTerminalCapabilities

public interface AgentTerminalCapabilities
extends Object
extends CallControlTerminalCapabilities
The AgentTerminalCapabilities interface extends the CallControlTerminalCapabilities interface. This interface provides capabilities methods for the AgentTerminal object in the callcenter package. Applications query these methods to find out what actions are possible on the AgentTerminal object.

Method Index

 o canSetAgents()
Returns true if the application is permitted to add or change the agents associated with the AgentTerminal interface, using the AgentTerminal.setAgents() method.

Methods

 o canSetAgents
  public abstract boolean canSetAgents()
Returns true if the application is permitted to add or change the agents associated with the AgentTerminal interface, using the AgentTerminal.setAgents() method.

Returns:
True if the application it permitted to control the agent information on the AgentTerminal object.

All Packages  Class Hierarchy  This Package  Previous  Next  Index