Interface java.telephony.callcenter.events.CallCentEv
All Packages Class Hierarchy This Package Previous Next Index
Interface java.telephony.callcenter.events.CallCentEv
- public interface CallCentEv
- extends Object
- extends Ev
-
CAUSE_NO_AVAILABLE_AGENTS
- This cause indicates no agents were available to handle the call.
-
getCallCenterCause()
- Returns the call center and core causes associated with this
call center event.
CAUSE_NO_AVAILABLE_AGENTS
public final static int CAUSE_NO_AVAILABLE_AGENTS
- This cause indicates no agents were available to handle the call.
getCallCenterCause
public abstract int getCallCenterCause()
- Returns the call center and core causes associated with this
call center event.
Every event has a cause. The various cause values are defined as public
static final variablies in this interface, with the exception of
CAUSE_NORMAL and CAUSE_UNKNOWN, which are defined in the core.
- Returns:
- The cause of the event.
All Packages Class Hierarchy This Package Previous Next Index