Interface java.telephony.callcenter.events.CallCentEv
All Packages  Class Hierarchy  This Package  Previous  Next  Index

Interface java.telephony.callcenter.events.CallCentEv

public interface CallCentEv
extends Object
extends Ev

Variable Index

 o CAUSE_NO_AVAILABLE_AGENTS
This cause indicates no agents were available to handle the call.

Method Index

 o getCallCenterCause()
Returns the call center and core causes associated with this call center event.

Variables

 o CAUSE_NO_AVAILABLE_AGENTS
  public final static int CAUSE_NO_AVAILABLE_AGENTS
This cause indicates no agents were available to handle the call.

Methods

 o getCallCenterCause
  public abstract int getCallCenterCause()
Returns the call center and core causes associated with this call center event. Every event has a cause. The various cause values are defined as public static final variablies in this interface, with the exception of CAUSE_NORMAL and CAUSE_UNKNOWN, which are defined in the core.

Returns:
The cause of the event.

All Packages  Class Hierarchy  This Package  Previous  Next  Index