Interface java.telephony.callcenter.CallCenterProvider
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Interface java.telephony.callcenter.CallCenterProvider

public interface CallCenterProvider
extends Object
extends Provider
The CallCenterProvider interface extends the core Provider class.

Method Index

 o getACDAddresses()
Returns the list of ACDAddresses in the providers domain.
 o getACDManagerAddresses()
Returns the list of ACDManagerAddresses in the providers domain.
 o getRouteableAddresses()
Returns the list of Addresses routeable by the provider.

Methods

 o getRouteableAddresses
  public abstract RouteAddress[] getRouteableAddresses() throws PlatformException
Returns the list of Addresses routeable by the provider. An exception is generated if the Provider is not in service.
 o getACDAddresses
  public abstract ACDAddress[] getACDAddresses() throws PlatformException
Returns the list of ACDAddresses in the providers domain. An exception is generated if the Provider is not in service.
 o getACDManagerAddresses
  public abstract ACDManagerAddress[] getACDManagerAddresses() throws PlatformException
Returns the list of ACDManagerAddresses in the providers domain. An exception is generated if the Provider is not in service.

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