Pinnacle Systems TOP FAQ’s
Please find below the most Frequently Asked Questions regarding Pinnacle Systems Products received by our Helpdesk. First select your product and you will get a list with FAQ’s.If you do not find the answer to your question, other FAQ’s are available in our Support database.
We always recommend you to first download and install
the latest software available for your product.
You will also find a list of Troubleshooting and different
Problems & Solutions at the end
of the User’s Manual for your product. Please read these carefully !
Q : What
is the maximum file size I can upload to the server ?
Q : How long will my upload stay available on
the server ?
Q : How to select the file format to upload ?
Q : I do not want to edit my capture file. Is it
possible to directly upload a video file ?
A: Your account has a maximum
capacity of 10 MB
A : The file will be automatically
deleted after 30 days
A: Studio will capture an AVI
file. During the project upload, the Studio Online server will automatically
convert the data to Windows Media and Real formats. So your friend will be able
to select the format he wants to use to look at your video. This process
is fully automatic.
A : Yes, if you have an account on Studioonline.com (and if you still have space available), you will be able to upload your file. Studio Online server is accepting several formats (AVI, Real, MPEG1, ASF …). Be sure that your AVI file is not too big, or the upload might take a lot of time …