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TECHNICAL
SUPPORT
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NO REPAIR OR SPARE PARTS !
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We recommend you to first check the Support section of our Web site http://www.pinnaclesys.com for
To contact our Helpdesks, please call : General European Support (English): +31 411 619 900 Open Hours : Monday - Friday: 9:00 AM - 6:00 PM (UK: 8:00 AM - 5:00 PM local time) The up-to-date list of Pinnacle Systems local Support Helpdesks is also available on Internet from the Support section (click on Contact Support) . IMPORTANT In order to save time during your call, we strongly recommend you to print and fill out the bug report (PDF document) with all the requested information before you contact the helpdesk. This will help the support agent to identify quicker your problem. You can also fax this document to the helpdesk. Do not forget to answer to all the questions and to describe the problem with the maximum of details. Do not forget also to mention your name and contacts at the end of the document. FAX : (+31) 411 617 262
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