Pinnacle Systems TOP FAQ’s

Hier finden Sie alle oft gestellten Fragen (FAQ) zu allen Produkten der Firma Pinnacle Systems. Wenn Sie Ihr Produkt ausgewählt haben, wird Ihnen eine Liste mit der vorhandenen FAQ's angezeigt.

Sollten Sie bei diesen FAQ's keine passende Antwort auf Ihre Frage finden, schauen Sie bitte in unsere Support Datenbank, dort sind weitere FAQ's zu unseren Produkten vorhanden.


Studio Version 7 (Software only)

Bitte stellen Sie sicher, daß Sie jeweils den aktellen Treiber bzw. Software für unsere Produkte installiert haben.

Lesen Sie bitte auch im Handbuch zu Ihrem Pinnacle Produkt das Kapitel "Bei Problemen" aufmerksam durch und befolgen Sie die dort aufgeführten Hinweise.

Sie können außerdem auf der Pinnacle Support Webseite Handbücher, FAQ's und weitere Dokumente finden.

 

Q: Where can I select the analogue output in Studio 7 for the Studio DVplus card?

Q: Which hardware is supported by Studio 7?

Q: I try to capture from a different capture device than a FireWire card, but I can’t see a picture.

Q: Can I open my previous Studio projects with the new version 7 ?

Q: What are the minimum system requirements ?

Q: What are the recommended system requirements ?

Q: I can’t record a commentary with the Microphone.

Q: I want to add CD background music to my project but when I put a CD into the CD-Rom nothing happens.

Q: What is the maximum file size when I upload my shared video to the Pinnacle Video Server?

Q: Can I import AVI files which are created with the DV 500, DV 200 or Studio DV 1.x?

Q: I have problems with Studio 7 and my 3rd Party Hardware, where can I get support?

Q : Rolling titles stop as soon as the last line of the title is visible.

Q : HollywoodFX (HFX) does not appear in pulldown transitions list

Q : What are the differences between HFX Basic, PLUS and PRO for Studio 7?

Q: Where can I select the analogue output in Studio 7 for the Studio DVplus card?

A: Got to the Make mode in Studio 7, select “Make Tape” go to the “Settings” Button, select “Studio DVplus” as play back device.

Q: Which hardware is supported by Studio 7?

A: The initial release of the upgrade supports Studio DV and Studio DVplus, other OHCI 1394 based products, PCTV Series, other BT848/878 tuner boards, PCTV USB, USB- Web CAMS
A version that adds support for Studio DC 10plus will come soon. Studio version 7 will not support Studio 400 or Studio MP10

Q: I try to capture from a different capture device than a FireWire card, but I can’t see a picture.

A: Even when no FireWire card is installed in you computer, Studio 7 tries to capture from a DV source as default. Go to “Setup=>Video source=>Capture device select here the right device where you want to capture from.

Q: Can I open my previous Studio projects with the new version 7 ?
A: Yes, when you click on „Load Project“ just select *.sdv as file type.

Q: What are the minimum system requirements ?
A:350 MHz or faster Pentium ®II / Celeron ® or equivalent
64 MB RAM
Windows® 98 Second Edition, Windows Millenium, Windows 2000 or Windows XP
DirectX compatible graphics and sound boards
Mouse
CD-ROM Drive
200 MB of disk space to install software
120 MB of disk space for every 20 minutes of video captured at preview quality (4 GB for every 20 minutes of finished movie)
Hard disk drive must be capable of sustained throughput of at least 4MB /sec.(All SCSI and most UDMA drives will work)
Upgrade requires ownership of a previous Studio product

Q: What are the recommended system requirements ?
A:600 MHz or faster Pentium ®II or equivalent
128 MB RAM
Windows® 98 Second Edition, Windows Millenium, Windows 2000 or Windows XP
nVidia G Force 2 or equivalent graphics board
DirectX compatible sound boards
Mouse
CD-ROM Drive
200 MB of disk space to install software
Secondary hard disk dedicated to video capture capable of sustained throughput of at least 8MB /sec
Upgrade requires ownership of a previous Studio product

Q: I can’t record a commentary with the Microphone.

A: Make sure that you have selected the right input Device for the Microphone in the settings.

Q: I want to add CD background music to my project but when I put a CD into the CD-Rom nothing happens.

A: Make sure that you have selected the right drive letter for the right CD-Rom in the Studio settings.

Q: What is the maximum file size when I upload my shared video to the Pinnacle Video Server?

A: The maximum file size is 10 MB. The file is stored for 30 days.

Q: Can I import AVI files which are created with the DV 500, DV 200 or Studio DV 1.x?

A: Yes, Studio 7 can read those AVI files.

Q: I have problems with Studio 7 and my 3rd Party Hardware, where can I get support?

A: Pinnacle will support the Studio 7 Software and compatibility with Pinnacle Hardware. If you have problems with your 3rd Party Hardware, please contact the vendor of you hardware. If you are using an OHCI1394 capture card, use the AM Capture tool to check if your 3rd Party Hardware is working at all. You find this Tool in the “Tool” folder of Studio 7.

Q : Rolling titles stop as soon as the last line of the title is visible.

A : To have the title roll off the top of the screen, add some blank lines at the end of the title. 

To do this:

1.  Open your rolling title by double-clicking on it in the timeline. 

2.  Put the cursor to the right of the last letter on the bottom line of your title.

3.  Press the return key 2 or 3 times. 

4.  Press the green check mark in the upper right hand corner of the title

     window to accept your changes.

You can add or remove these blank lines to have the text of the title stop

where you want it on the screen (or off the screen).

Q : HollywoodFX (HFX) does not appear in pulldown transitions list

There is a file called "HFX4.dll" on the system that installs with the Studio 7 software.This file may be corrupted.

There are two ways to deal with this issue:

Start to do a file find on the computer system for "HFX4.dll".

  1. The file should be 32K + in size. If the file is less than this, delete it and copy one of the good copies into its place.
  2. Delete all occurrences of the file from the system and reinstall the software from the CD.

The file will be found in two locations:

C:\Program Files\Pinnacle\HFX Basic for Studio\Host Plugins\Studio

And:

C:\ Program Files\Pinnacle\Studio 7\Plugins

 

Q : What are the differences between HFX Basic, PLUS and PRO for Studio 7?

A : Quick Overview

HFX (Basic) for Studio 7

HFX PLUS 4.5 for Studio 7 {superset of Basic}

HFX PRO 4.5 for Studio 7 {superset of PLUS}