INNER JOURNEYS
GENERAL ORDERING INSTRUCTIONS
We wish to make shopping at Inner Journeys as convenient, safe and hassle-free as possible. To do this, we offer several methods for purchasing.
- Take advantage of our Secure On-Line Order Service. This is an extremely safe and convenient method of ordering that utilizes state-of-the-art SSL encryption coupled with the PGP Data Encryption System to keep your credit data secure and private. This is the easiest and safest method of ordering.
or
- Send your completed order form (without credit card information)to us via email. Then give us a call, tollfree, at 1-888-768-5728 (1-888-SOULPATH) (Or use 805-722-5073) to submit:
- Your full name as it appears on your credit card.
- The type of card you wish to use (we accept VISA, MASTERCARD and DISCOVER)
- The card number.
- The expiration date of the card.
or
- Send your completed order form (including credit card information) to our 24-hour FAX line at 1-888-768-5728 (1-888-SOULPATH).
or
- Send your completed order form (including credit card information or personal/business check) to us via snail mail at:
INNER JOURNEYS
42222 50th Street West
Quartz Hill, California 93536
USA
or
- Place your order using our Order Form without including credit card information. To submit your credit card info, send one email with your name exactly as it appears on your card and the expiration date of the card. Then send another email with the credit card number (without hyphenation).
Note: A blank text-only version of the order form may be printed for faxed or postal mailed orders which contains blanks for credit card information.
All prices are listed in U.S. Dollars.
SHIPPING INFORMATION
Every effort will be made to ship credit card purchases within 24-hours of receipt of your order. Orders purchased by personal/business check will be shipped after bank clearance of check.
Confirmations will be sent to you via e-mail upon receipt of your order and again when we ship. Before oversized and/or heavy orders are shipped, we will e-mail you with shipping, crating and insurance charges for your approval. We ship via U.S. Postal Service or UPS Ground. We make every effort to find the least expensive method for each purchase. Other methods of shipment are available by special arrangement, including international shipments.
CUSTOMER SERVICE INFORMATION
Our customer service department may be reached at 1-888-768-5728 (1-888-SOULPATH) or 1-805-722-5073. Hours are:
- Monday through Friday - 10:00AM to 6:00PM PST
- Saturday - 10:00AM to 6:00PM PST
- Sunday - 12:00 NOON to 6:00PM PST
SATISFACTION GUARANTEED
If you are not completely satisfied with your purchase, simply return it to us within 7 days for a full refund of the purchase price of the item(s). Shipping and insurance charges are not refundable. All returned items must be shipped and insured (for the full purchase price) at the purchasers expense.
* WE APPRECIATE YOUR BUSINESS *
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Revised 10:40 PM on 1/11/98