Connecting To the Web Admin Utility |
After installing FTGate, you will need to complete the setup and configuration using the Web Admin utility within FTGate. The following instructions cover connecting to the Web Admin utility within FTGate.
To administer or configure FTGate, you will first need to connect to Web Admin. Here is how this is achieved:
Ensure FTGate is installed and running, often on a dedicated mail server machine. FTGate does not need to be run on a dedicated machine, although for busy systems it is often advisable.
Open the web browser on the machine where FTGate is installed
Type the http://127.0.0.1:8089 and press ENTER (wait for the page to load)
Enter the Admin user name and password to access the properties pages to review and/or configure the properties of the FTGate mail server.
You can now proceed to configure or edit the FTGate properties. The various pages and properties are covered in the following sections of this document.
Notes:
This can be achieved from any other machine on the LAN or Internet, use the machine name or IP address in place of the IP address 127.0.0.1. This will connect you to the Web Admin utility within FTGate. The first screen you see is the welcome screen, with two buttons – Web Administration and Web Mail.
You will also need to have entered your IP address and subnet mask to the list of ‘Permit connections ONLY from the following addresses. This option restricts administration access to only the defined IP numbers, only allowing connections from the listed IPs. See the Default Admin Interface section in the Services section for more information, and the Security Issues topic in the Security chapter.
Check and ensure that FTGate is running on the machine you are attempting to connect to.
Is there any other application/service running on the same machine as FTGate that may be preventing the HTTP Server in FTGate from initialising? This is likely to be a web (HTTP) or proxy server using port 8089. Stop the other application/service; restart FTGate (to allow the port to initialise) then connect and change the port number on the Services|Web Admin Interface property page from 8089 to say 1089.
Then enter the following URL (Uniform Resource Locator) in the address bar of your web browser: http://127.0.0.1:1089. Restart the other application/service and continue with your configuration/editing of FTGate.
One of the most likely cause of this will be the Web Admin folder is not in the correct location or has been deleted. You will need to run the FTGate installer and select the ‘Repair’ option to repair your current installation. This will correct the installation of FTGate and replace the Web Admin folder and the files required to run the administration utility.
Attempt the connection again from the beginning of this section.
Another cause of this problem may be that you are connecting to the wrong service, e.g. if you have the MS Internet Information Server (IIS) installed and running on the same machine then the FTGate Web Admin utility will not be able to connect. If both FTGate and IIS are using the same port (IIS uses port 80 by default and should not normally conflict with the Web Admin utility).
To correct this you will need to do the following:
Stop IIS,
Restart FTGate,
Connect to the Web Admin utility as above,
Change the Web Admin port in the Services|Web Admin Interface section to say 1089,
Stop and Restart FTGate,
Restart IIS,
Connect to the Web Admin utility as above using http://127.0.0.1:1089,
Attempt the connection again from the beginning of this section.