Overview - Mail Client connections to FTGate |
You are strongly advised to read this page before proceeding!
This section provides a set-up guide through some of the popular mail clients on the market today. Its aim is to guide you through the configuration of the various mail clients and assist you in solving any problems that may arise.
The guide assumes you have already:
1. Ensured TCP/IP is installed and working correctly on the FTGate machine.
2. Ensured TCP/IP is installed and working correctly on the machine you are about to set-up.
3. Installed and correctly configured FTGate on one of the machines on the LAN (local area network).
4. Created a mailbox for the user whose mail client you are about to configure.
You will not be able to proceed until you have completed the four steps above.
If you’re not sure whether TCP/IP is configured correctly or experience any problems with TCP/IP, there is a fault finding test sheet called Testing TCP/IP using Telnet and Ping available in the following locations:
In the Network issues section of the Knowledgebase chapter in this document.
In the Network issues section of the Knowledgebase chapter in the Online help system, installed with FTGate.
In the Knowledgebase section of our web site.
After working through the set-up of the mail client using this document, if you experience any problems, there is a ‘Problems – question and answers’ section in the Troubleshooting chapter of this document.
If you still have problems connecting to FTGate please email support@ftgate.com for further assistance.
Note: If you have not bound the POP3 service within FTGate to a domain you will need to enter the full email address of the user to allow the connection to the mailbox within FTGate. There is an example of Assigning a domain to a service in the Examples chapter of this document.