CUSTOMER SERVICES

D I S C U S S I O N   G R O U P S


Electronic Mailing List

If you have an e-mail account, you can be part of a world-wide network of users exchanging ideas. The mailing list has proven to be quite useful for users, with a constant stream of new subscribers.

You will find a list of the discussion groups in your Products Support and Services guide that accompany your documentation.

You can subscribe to one of the discussion groups on different Softimage products by e-mailing one or more "request to subscribe" addresses and mention the subject subscribe
(ex: xx-request@softimage.com).

To participate in a discussion group, you must e-mail the appropriate product alias
(ex: xx@softimage.com) once you have subscribed.

That's all there is to it! As soon as your subscription has been processed, you will start to receive mail from all over the world.

The discussion groups are for technical exchanges between customers, however Softimage is also a contributor.

If you need direct assistance from Softimage and have a valid support contract, use the address support@softimage.com or our phone services.

Note: Software defects (bugs) need to be reported to support@softimage.com.

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