To access the help file:
Click Help.
Toolbar Buttons
Hide/Show: |
Click the icon to close or open the left tabs of the help file window. |
Back/Forward: |
Click the icons to navigate to a topic that you have previously viewed. |
Print: |
Click the icon to send a copy of the topic you are viewing in the right pane to your default printer. |
ACD Systems: |
Click the ACD Systems button to go to ACD's Web site at: www.ACDSYSTEMS.com. |
Navigation pane
Contents: |
Double-click a book to display its sub-books and pages, or double-click a page to view its information in the right pane. |
Index: |
Type in keywords or phrases to find topics associated with these terms. To view the topic, select the keyword, and click Display. |
Search: |
Type the words you want to search for and click List Topics to find topics containing these words. When you want to view a topic, select it and click Display. |
Favorites: |
When a frequently used topic is displayed in the right pane, click Add. To view a topic from the list of your favorite topics, select it and click Display. |
With certain application windows, you have the option of clicking the
button located in the upper-right corner of the window.
This button changes your mouse into the [What’s this?] pointer. Point to the field in question to access a brief
explanation.
You can also access the same information by clicking a field with the right mouse button. However, this method does not work with text boxes.