1212 I/O Frequently Asked Questions

Copyright 1998-1999 Korg Inc.


Contents

Solutions to Common Problems

General Information

System Setup Information

Software-Specific Information

Downloading 1212 I/O Software and Manuals

Downloading ASIO Drivers New 11/98!

Contacting Technical Support New 11/98!


Solutions to Common Problems

Clicks, pops, and/or distortion

High-pitched noise (Feedback loops)

1212 I/O does not appear, or is not available for use, or outputs are silent:

Playing audio CDs through the 1212 I/O (MacOS)

Listening to Premiere plug-in previews (MacOS):

Using ADAT timecode:

Recording from ADATs into the 1212 I/O, using the BRC

Channel 1 levels too high when recording to ADAT New 11/98!

Excessive PCI message (Windows)

Audio channel pairs aren't synchronized (Windows)

Installing under Windows 98

 

Top of Page


General Information

1212 I/O features

MacOS software support

Windows software support

MacOS general information

Windows 95 general information

Analog I/O expansion

ADAT 9-pin sync and Word Clock

Impact of the 1212 I/O on CPU processing power

PCI bus mastering

Record monitoring

Alesis BRC track routing

Games and multimedia programs

RealAudio

Continuous sync vs. trigger sync

PCI SCSI cards

Video capture cards

 

Top of Page


System Setup Information

Connecting the 1212 I/O to an ADAT system

Setting the word clock source on an ADAT system

Korg 168RC

Korg 168RC and ADAT

Korg 880A/D

Korg 880D/A

Korg 880A/D and 880D/A

S/PDIF devices (DAT, effects, etc.)

Yamaha 02R

MIDI Timepiece-AV

Setting the word clock source in digital audio software

 

Top of Page


Software-Specific Information

Cakewalk

Emagic Logic Audio

Macromedia Deck II

Mark of the Unicorn Digital Performer

Opcode Vision, Studio Vision Pro, and Vision DSP

Steinberg Cubase VST

 

Top of Page


Downloading 1212 I/O Software and Manuals

You can obtain the current versions of Korg's 1212 I/O software and manuals from the 1212 I/O downloads page on the web, at http://www.korg.com/1212down.html.

Top of Page


Downloading ASIO Drivers

You can download the current 1212 I/O ASIO drivers for both MacOS and Windows.

MacOS ASIO Driver

The MacOS 1212 I/O ASIO driver provides 1212 I/O compatibility for Cubase VST and Vision DSP, as well as any other ASIO-compatible audio software. You can download it at:

ftp://ftp.steinberg.de/STEINBERG_DOWNLOADS/product_updates/macintosh/asio/

Windows ASIO Driver

The Windows 1212 I/O ASIO driver provides compatibility with Cubase VST and any other ASIO-compatible audio software. It is available via ftp, with sites in both Europe and the USA.

European site: ftp://ftp.steinberg.de/TREIBER_ETC/windows/ASIO/korg1212io/

USA site: ftp://ftp.steinberg.net/steinberg-software/product_support/asio/korg1212io_asio_driver_pc/

Download the file named SETUP.EXE. This is an installer for the Korg 1212 ASIO driver.

For information on the differences between MME and ASIO drivers, see Windows 95 Drivers: MME vs. ASIO, etc.

Top of Page


Contacting Technical Support

If you can't find the answers to your questions in this FAQ, please contact your local Korg dealer, or your national Korg distributor, for technical support.

Contact information for all Korg distributors, world-wide, is available at http://www.korg.co.jp/company/distributors.html.

Information required when contacting technical support

When contacting technical support, it is very important that you provide us with information about your system. Without complete information, we may not be able to provide a complete solution! So, please make sure to include the following:

Make and model of computer (e.g., Apple Power Macintosh 9600/233)
Operating system (e.g., MacOS 8.1, or Windows 98)
1212 I/O software version
Digital audio software (including version number, e.g., Cubase VST/24 4.0)
Connected digital audio devices (mixers, multitracks, DAT machines, effects, etc.)
Word clock settings on all software and connected digital audio devices
All other installed PCI cards
MacOS only: Memory Control Panel settings

Top of Page

 


1212 I/O FAQ version: 11/4/99