Web Engage! User's Guide

Troubleshooting

 

The plug-in display is often a good source of troubleshooting information. As a general hint, access Web Engage's Admin page, hit the 'OK' button and then check the plug-in display for details of Web Engage's operation.


A particular Web or FTP server does not show up in the Chooser list.


Certain characters in a server's registered name do not display correctly.


A server which was registered and which shows up in the FTP Engage! Chooser extension list isn't found when I try to open it from the Chooser extension.


The location field of my Web browser does not display the correct server name after the Web server is accessed.


An error is displayed in my browser when I try to access an SSL server through the Chooser.


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