Troubleshooting:

  • Changing backgrounds/cards doesn't work.
    a) Hearts may be out of memory. In the Finder, go to File->Get Info and increase it's memory size, or don't use such large background images.
    b) You may need Quicktime to see certain images. Install Quicktime for free on your computer from Apple.

  • I get a system error when starting Hearts.
    When upgrading from an earlier version of Hearts, either the preferences file or player file was corrupted. Delete the file "Hearts Prefs" in your system folder and any player files you might have.

  • Drawing is very slow. Can I speed it up?
    Older Macs can be too slow to process large images. Set the background image to Plain.

  • Why doesn't the average button work?
    It's not my fault... ! Hide the score window, then press the average button again.

  • I ordered, where's my password?
    Kagi tries to respond within 48 hours of receiving your registration. You will receive an e-mail "Thanks for your payment" that contains your password.

  • What about...
    E-mail me dskelly@kagi.com