Getting Technical Support

To access the Winternals Knowledge Base, view Frequently Asked Questions, or download updates visit our support web site at www.winternals.com/support.

You may request help by email for issues not covered in the Online Help or Support Knowledge Base. Please visit www.winternals.com/support/getsupport.asp or send email to support@winternals.com.

Customers who have purchased Product Assurance may receive phone support by calling 512-330-9861.  Before contacting support, please determine if the problem is reproducible. If so, record the steps necessary to reproduce it.

In addition, please have the following information ready: