To access the Winternals Knowledge Base, view Frequently Asked Questions, or download updates visit our support web site at www.winternals.com/support.
You may request help by email for issues not covered in the Online Help or Support Knowledge Base. Please visit www.winternals.com/support/getsupport.asp or send email to support@winternals.com.
Customers who have purchased Product Assurance may receive phone support by calling 512-330-9861. Before contacting support, please determine if the problem is reproducible. If so, record the steps necessary to reproduce it.
In addition, please have the following information ready:
Your Insight for Active Directory license number and version number
The Windows version (including Service Pack) of the system where the issue occurred
Memory size, disk types, and file system types