Reading Messages
The Read Message form is the standard form in which
received messages are displayed. Messages sent using the
New Message form (or other e-mail
or newsgroup systems) are displayed in
the Read Message form when they are opened by
Outlook Web Access recipients.
These items are displayed in the message heading:
Message Heading
From: Indicates the name
(or e-mail alias) of the sender or organization.
To: Indicates the name
(or e-mail alias) of the primary recipients.
Cc: Indicates the name
(or e-mail alias) of the carbon copy (Cc) recipients.
Subject: Briefly describes the subject of the message.
Sent: Indicates
the date and time the message was sent.
Importance: Indicates the priority of the message as determined by the sender.
The sender can set the importance to High or Low.
The message is displayed in the message body, below the message heading.
Message Body
Opening Messages
- Locate the message you want to read from the list of messages.
- Click the sender's name in the From column.
The Read Message form is displayed.
To view the previous message in the current folder,
click Previous Message
.
To view the next message in the current folder,
click Next Message
.
Copying, Moving, and Deleting Messages
Using the commands on the toolbar, you can copy, move, or delete messages.
- To move or copy a message to a different folder,
click Move/Copy Folder
. Select a folder from the list of names of available folders.
- To delete a message from the Mailbox Viewer, select the check box adjacent to the sender's name, and then click the Delete button
. After you delete the message, you are returned to
the Mailbox Viewer.
- To close the current message and return to the Mailbox
Viewer, click Close.
Replying, Replying to All, and Forwarding Messages
When you open a message, you can reply only to the sender or to the sender
and all those listed in the To and Cc boxes. You can also forward
the message to someone else.
- To reply to the sender of the current message, click Reply to sender
.
The New Message form opens, with the name or e-mail alias of the originator appearing in the
To box and the text of the original message in the message body, with a
divider and space above it where you can type your message.
For more information about replying to the sender, click
.
- To reply to all recipients of the current
message, click Reply to all
. The New Message
form opens, with the name or e-mail alias of the
sender you are replying to appearing in the To box. The names of all other recipients appear
in the Cc box.
For more information about replying to the sender and all other recipients, click
.
- To forward the current message to one
or more recipients, click Forward
.
The New Message form opens, containing the original message in the message
body, with a divider and a space above it where you can type your message.
Type the forwarding e-mail address to send the message to one or more recipients.
For more information about forwarding the message, click
.
Working with Attachments
When a message contains an attachment, the Mailbox Viewer shows a small paper clip symbol
. An attachment is a file that
can be created in any program, such as a Microsoft Word document, a Microsoft
Paintbrush image, or a Microsoft Excel spreadsheet. When you open the message to
read it, you see the attachment icon and file name.
To view an attachment:
- Click the attachment icon
or the file name.
- The attachment is displayed in a new browser window.
or
- If your browser is not configured for the application required to view
the attachment, the Save As dialog box displays, allowing you to name the file and select a destination.
After naming the file and destination, click the Save button.
After saving the file, you are returned to the message.
Important
Before editing attached files, you must download them to your computer.
For help downloading files, see your browser documentation.
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