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Troubleshooting

If you can't find your problem in the table underneath, ask your questions to Paragon Software (MCD) user support service:
Tel. +7 (095) 408-7677, 408-6179
E-mail:
msupport@penreader.com
PDA users conference:
http://mboard.penreader.com

Trouble Reason The method to solve
1. You ran HungarianEPOC.exe file, but announcement “Error: illegal copy of HungarianEPOC” appeared in top right corner of the screen. You can’t type Hungarian letters. Unique ID of your mobile device doesn’t agree with ID, wrote in program code of HungarianEPOC. You installed and ran copy that had been generated not for your device Contact reseller that sold you HungarianEPOC or E-mail to user support service of Paragon Software (MCD) if you bought HungarianEPOC on-line. If you are legal user of HungarianEPOC, you can download your version of HungarianEPOC at any time you wish from
Paragon Software (MCD) WEB:

http://www.penreader.com/CE_EPOC.html
2. You can not switch to Hungarian language. Nothing happens when you press Ctrl+Menu. You didn’t run HungarianEPOC You should run HungarianEPOC.exe from HungarianEPOC folder after every reboot of your mobile device.
3. You installed HungarianEPOC and then ran HungarianEPOC.exe from HungarianEPOC folder. But you can not type Hungarian letters in any application on your mobile computer. You didn’t perform reset after HungarianEPOC was installation Perform reset to your mobile device. Press small hole-like button in back up battery module at the back of your device. This button is situated near inscription “Warranty void if removed”.
4. You copied a file that includes Hungarian letters from desktop PC to your mobile device. Then you tried to open it. But all Hungarian letters appeared in incorrect way. All Hungarian text in the file is unreadable. The file was copied to your mobile device incorrectly See “Copying files between the PC and the mobile device” chapter
5. You copied a file that includes Hungarian letters from your mobile device to desktop PC. Then you tried to open it. But all Hungarian letters appeared in incorrect way. All Hungarian text in the file is unreadable. The file was copied to the desktop PC incorrectly Read “Copying files between the PC and the mobile device” chapter
6. While you are backing up files, some announcement about impossibility of baking up 1250.gdr file appears You tried perform back up operation, when HungarianEPOC is run All back up/restore operations (see help for PsiWin/Ericsson EPOC Connect) should be done after Reset of your mobile device. Keep “Ctrl” button pressed during reboot. Don’t run HungarianEPOC.exe!

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