Before you contact us, please do the following:

• Be sure that you’re doing everything right. We all make mistakes sometimes… Be attentive.
• Look at the Help file: it may already contain an answer to your question. A lot of people ask us something like “How do I…”, though the complete information is there (in the document you’re reading now).
• Visit DS Clock home page in the Internet at http://www.dualitysoft.com/dsclock/.

But if you still have a problem with DS Clock and noting else helps, please contact us at:

E-mail: dsclock@dualitysoft.com

Please inform us about the following:

• Program version (from About dialog box)
• Where did you get DS Clock (http or ftp site)
• Windows 95/98/ME/NT4/2000/XP version (including service packs and other fixes installed), US or international, OEM or not
• Description of your problem (as much information as possible to retrieve the problem)