Technical Support |
Before you contact us, please do the following:
- Be sure that you’re doing everything right. We all make mistakes sometimes… Be attentive.
- Look at the Help file: it may already contain an answer to your question. A lot of people ask us something like “How do I…”, though the complete information is there (in the document you’re reading now).
- Visit DS Clock home page in the Internet at http://www.dualitysoft.com/dsclock/.
But if you still have a problem with DS Clock and noting else helps, please contact us at:
E-mail: dsclock@dualitysoft.com
Please inform us about the following:
- Program version (from About dialog box)
- Where did you get DS Clock (http or ftp site)
- Windows 95/98/ME/NT4/2000/XP version (including service packs and other fixes installed), US or international, OEM or not
- Description of your problem (as much information as possible to retrieve the problem)
Note
- We’ll try to help you as fast as possible, usually in one or two business days.
- If you have any comments or suggestions for the next releases, please feel free to post them to us.
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