BrowserBob is committed to providing you with the best level of product experience and support. We are renowned for our professional service level and the highest quality of support.

For details about BrowserBob support offerings, please visit the BrowserBob Web site: www.browserbob.com/support.html

Includes access to 24 hours support via the BrowserBob user forums, FAQ, online help and resources.

To contact technical support via email, please provide full detail about the following:

BrowserBob version: exact version number (e.g. 4.0.4.0) can be found under View - > Options and is displayed on application start.

Operating system: which exact Windows version you are using, including service pack info if you know it.

Detailed info on your problem: please describe as detailed as you can what problem you are facing.

Include BrowserBob export file: please export your project via File -> Export, and send it over to support. This is very helpful for project related questions or problems and enables our support team to answer your requests efficiently.

Your cooperation is highly appreciated!

support email: support@browserbob.com