Entering Receive Payment transactions using the Bank Register window
Step 2: Enter details about the payment from a customer

Step 1 > 2 > 3


If you haven't already read the Receive Payments Overview, see Entering Receive Payment transactions using the Bank Register for more information.

The Bank Register window should be displayed.

  1. Select Receive Payment in the Type field.

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Note: There is no Payment Method field in the Bank Register window.

The payment method and details used are the ones you assigned to the customer in the Payment Details view of the Card Information window.

If there is no default payment method assigned to the selected customer, no payment method is assigned to the transaction.

Click the Split button to open the source window to change the payment method or details if they differ from the default information or to assign a payment method and details if there is no default.

  1. The next ID No. in sequence from the last transaction and the system date appear in the ID No. and Date fields. You can use or change these entries.
  2. Select the card from whom you want to receive the payment or enter the customer's name in the Name field.
  3. In the Amount field, enter the amount being received. The payment is applied to the oldest invoice first. If you want apply the payment to any invoices out of that date order, click the Split button to open the Receive Money window where you can indicate which sales will be affected.

Note: If you receive an alert message

If this customer has outstanding unapplied credit memos, an alert message will appear. Click the Split button to open the Receive Money window where you can immediately settle the credit memos against any of the customer's open invoices or settle them at a later date.

See To apply a customer credit (from the Receive Payments window) for more information.

Note: If the customer overpaid you

If a customer paid you more than he or she owes you, either change the amount entered or click the Split button to open the Receive Payments window.

All the data already entered into the Bank Register window carries to the Receive Payments window and the Bank Register Transaction Entry fields clear.

In the Receive Payments window, follow the procedure described in Entering Receive Payment transactions; then click the Record button. When you record the transaction, a customer credit will be created automatically; you can either apply the credit to a future sale or print a refund cheque for the customer.

You can enter additional Receive Payment transactions in the Receive Payments window or click the Cancel button to exit the window and return to the Bank Register.

See Customer Credits Overview for more information.

  1. You can use the Memo field to record the purpose of the customer payment. We recommend that you make a detailed comment, so you'll be able to identify the purpose of the transaction when you review your records later on. The name you selected in the Name field appears here by default.