Causes and precautions

Troubleshooting Alert Messages Overview > Causes and precautions

Interruptions to your computer due to a power failure, a power surge or a user mistakenly turning off the workstation, for example, can damage a company file.

If you experience an interruption, as a safeguard, we suggest that you use the MYOB Accounting Plus Optimisation Assistant to optimise your company file. Although the Optimisation Assistant is designed to make your company file more efficient, it also is capable of fixing certain types of company file corruption. We recommend that you use the Optimisation Assistant on a regular basis to keep your company file operating at its peak.

You can find the Optimisation Assistant in the MYOB Accounting Plus folder that was created in the Programmes folder on your Start menu when you installed MYOB Accounting Plus.

If you're able to optimise the file without errors, we recommend that you then use the MYOB Accounting Plus Data Verification Utility to be sure your company file is in its "healthiest" form. You can find the Verify Company File command under the File menu when you're working with Accounting Plus. For more information about optimising and verifying your company file, see Your Company File Table of Contents.