To find a customer credit after writing a refund cheque for it

If you haven't already read the Customer Credits Overview, see Finding, removing and reversing customer credits for more information.
  1. Click Find Transactions in the Sales Command Centre.
  2. Click the Card tab.
  3. Choose Card from the Search By selection box and enter the customer name in the box to the right. Change the date range, if needed, to broaden or narrow your search.

  1. Refund cheques to customers can be identified by their source journal code, CD. Search the Src column for transactions assigned the source journal code CD to find the transaction you want; when you find it, click the zoom arrow next to it. The Settle Returns & Credits window appears, displaying the original refund cheque.