To receive a refund
If you haven't already read the Supplier Debits Overview, see Applying supplier debits and receiving refunds from suppliers for more information.
The Returns & Debits view of the Purchases Register should be displayed.
- You can view debits for all or just one of your suppliers.
To view debits for one supplier, select Supplier in the Search By field, then enter the supplier's name in the second field.
- A list of the supplier's debits appears; highlight the supplier debit for which you received the refund.
- Click Receive Refund. The Settle Returns & Debits window appears, displaying a transaction in the amount of the supplier debit.
- You can record your refund into a designated account or the Undeposited Funds Account. If you select the Deposit to Account option, click the arrow for a list of accounts to choose from. The list consists of accounts that have chebank or credit card privileges.
If you want, you can change the Undeposited Funds Account by selecting Linked Accounts from the Setup menu. Choose Nominal Ledger Accounts to display the Nominal Ledger & Chequebook Linked Accounts window. Enter an account with chebank privileges in the Bank Account for Undeposited Funds field.
- If you change the Amount Received field's amount, keep in mind that you can enter an amount less than the original supplier debit amount only. Also, if you choose to do this, remember that the supplier debit won't be fully settled; the difference between the original supplier debit and the amount you entered in the Amount Received field will remain as a supplier debit.
- Enter the supplier's payment method. You can click the arrow to view a list of options.
- Click the Details button to enter additional information about the supplier's payment in the Applied Payment Details window, if you wish.
- Click Record to record the receipt of the refund.