Out of Balance information
Sales Easy Setup Assistant > Enter historical sales for your customers > Out of Balance information
First, information about a few fields:
- Total Sales This field displays the total of the Amount Due column, that is, the total amount of the sales displayed in this window.
- Total Linked Receivables Account Balance This field displays the current balance of the linked receivables account. If you use the multicurrency feature, this field displays the current balance of the linked receivables account for each currency that you deal with, that is, for the currency that is displayed above the Amount Due column.
- Out of Balance This field displays the difference between the amount displayed in the Total Sales field and the amount displayed in the Total Linked Receivables Account Balance field.
Reasons you may be out of balance:
The amount you entered for your linked accounts receivables account is incorrect.
Solution: Check the amount you entered as your opening balance for your linked receivables account. The opening balance of this account must equal the total amount of your historical sales. Correct the opening balance, if necessary.
An amount you entered for a historical sale is incorrect.
Solution: Check the amount of each of your historical sales. The total amount of the historical sales you enter using the Historical Sale window must equal the opening balance of your linked accounts receivable account. Add, edit or delete your historical sales, if necessary.
Your linked receivables account may been used incorrectly on a transaction.
Solution: Your linked receivables account may have been changed with a general journal entry you recorded or your linked receivables account may have been entered on a Service or Miscellaneous sale in error. Display the Accounts Transaction report to review all of the transactions for your linked receivables account; edit or delete your transactions, if necessary.