The Bank Register window should be displayed.
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Note: There is no Payment Method field in the Bank Register window.
The payment method and details used are the ones you assigned to the customer in the Payment Details view of the Card Information window. If there is no default payment method assigned to the selected customer, no payment method is assigned to the transaction. Click the Split button to open the source window to change the payment method or details if they differ from the default information or to assign a payment method and details if there is no default. |
Note: If you receive an alert message
If this customer has outstanding unapplied credit memos, an alert message will appear. Click the Split button to open the Receive Money window where you can immediately settle the credit memos against any of the customer's open invoices or settle them at a later date. |
Note: If the customer overpaid you
If a customer paid you more than he or she owes you, either change the amount entered or click the Split button to open the Receive Payments window. All the data already entered into the Bank Register window carries to the Receive Payments window and the Bank Register Transaction Entry fields clear. In the Receive Payments window, follow the procedure described in Entering Receive Payment transactions; then click the Record button. When you record the transaction, a customer credit will be created automatically; you can either apply the credit to a future sale or print a refund cheque for the customer. You can enter additional Receive Payment transactions in the Receive Payments window or click the Cancel button to exit the window and return to the Bank Register. See Customer Credits Overview for more information. |