Backorder letter

Template name:

BACKORDR.DOT

Use this letter template to let your customers know the items they've ordered are on back order and will be delivered as soon as possible.

Clearwater International
254 Elm Street
Bracknell, Berkshire Rg12 1DF

10/4/02

John Smith
Smith Engineering
123 Main Street
Bracknell, Berkshire Rg12 1DF

Dear John:

Thank you for the order you placed. Unfortunately, the following item(s) you've ordered are currently on back order with our supplier.
We expect these items to arrive shortly, and we'll deliver your order as soon as they do.
If you have any questions or you'd like to make a change to your order, please call us. We appreciate your business, and we apologise for any inconvenience this delay causes you.

Sincerely,



Mark Lee
Vice President