To write a refund cheque (from the Sales Register)

If you haven't already read the Customer Credits Overview, see Applying customer credits and issuing refund cheques for more information.

The Returns & Credits view of the Sales Register should be displayed.

  1. You can view credits for all or just one of your customers.

  1. A list of the customer's credits appears. Highlight the credit you wish to apply.
  2. Click Pay Refund. The Settle Returns & Credits window appears, displaying a refund cheque in the amount of the customer credit.
  3. If you want, make changes to the information in the window.

  1. If you'd like to use one of the additional addresses listed on the customer's card, click the arrow next to the Payee field. Choose the appropriate address.
  2. Click Print to print and record the refund cheque, or click Record to record the cheque.