Note: If you're reversing a payment from a customer that was recorded on a bank deposit of grouped undeposited funds
If you're reversing a payment from a customer that was recorded on a bank deposit of receipts grouped in the undeposited funds account, you'll need to perform additional steps. After you reverse the payment, use the procedure To reverse a payment from a customer that was recorded on a bank deposit for undeposited funds. |
The payment you want to reverse should be displayed. If you need help doing this, see To find a payment from a customer
Note: If you see Delete Payment in the Edit menu
The choice to Delete Payment appears in the Edit menu when your transactions are changeable. If you want to reverse a payment, you must first make your transactions unchangeable. See What are changeable and unchangeable transactions? to learn how to make your transactions unchangeable. |