NAIC is a confidential and independent watchdog for all private and business customers of any financial institution. This includes banks, building societies, insurance companies etc.
We help to ensure that customers receive professional and effective services at a fair price. We monitor the development of new financial services of all kinds, and directly and indirectly promote products and services both to help sort out current queries and problems, and to avoid them in the future.
The most important support we provide is practical information - customers often don't know what level of service they should expect, what is a 'fair price', or how to deal with queries or disputes.
*Members' use of some services may incur additional costs. Estimates will always be notified clearly in advance.
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