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You can send details of problems or queries so that we have a more exact idea of your needs before you contact us for a discussion - this makes the best use of your and our time, and saves us making copious notes which we could get wrong.
Bear in mind that we do NOT have a secure site - you may wish to MAIL or FAX your enquiries. We will respond as soon as possible - please be aware that we have a volume of daily enquiries by 'phone, fax, snail and e-mail; be patient - you will get a response.
Anyone can contact us for basic help. Full NABC/NAIC membership is £25 /year: the benefits are-
TO: PLEASE COMPLETE this form and send it to
NABC/NAIC us as soon as possible.
PO Box 15 If you don't have some of the
Caldicot information requested, leave the
NEWPORT answers blank and send the form.
NP6 4YD If you have queries please contact us.
Tel / Fax - +44 (0)1291 430009
bank.help@virgin.net
Contact Name/
Title*
Business/
Trading Name*
Address
Postcode
Trade/
Occupation
Telephone Fax
Home/ Mobile E-mail
Membership Fee Enclosed Y/N
Are You Likely to qualify for Already entitled to
Legal Aid? Y/N* Legal Aid? Y/N*
Who is your MP (name / constituency)*
*if applicable
Ombudsman YES / NO
Citizens Advice Bureau YES / NO
(Which office?)
Solicitor/ Prof. Advisor YES / NO
(Full name and addr)
Others (please Specify) YES / NO
Have you raised this problem in writing
with your financial service provider? YES / NO
Company Name
Address
Postcode
Telephone Fax
Contact/ Does this company act for you
Reference or someone else?
Please give a summary of your complaint, query, or problem. See DataSheets 7 (Stating your case) & 8 (Complain Effectively) for some help on how to state your case effectively.
This form will help us get full details of your enquiry so that we can provide useful help and information, and if necessary may be able to act on your behalf.
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