NABC Banking Charter - SUGGESTIONS

Additional suggestions for the Charter -

Customer Safety and Security
No meeting will take place in or outside banking premises without prior written notice including an agenda for the discussion. The institution will supply all staff with an Identity Card including a current photograph accurately describing their current position and authority. The institution will include in its advertising and printed material and advice to all customers to ask for and check such ID cards at any meeting.

Mortgages
No agreement will impose additional interest charges unless two or more payments have been missed.

 

Banking Charter

HOME page

 
© NABC 1997 All Rights Reserved.